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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
683 Reviews

683 Reviews of AutoNation Toyota Thornton Road - Service Center

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April 11, 2023

Decided to take advantage of complimentary oil change since purchasing my vehicle at a Autonation dealership. My oil was changed with the wrong viscosity. Discovered I now have a oil leak and the oil fil More

by VJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 11, 2023 -

VJC responded

Decided to take advantage of complimentary oil change since purchasing my vehicle at a Autonation dealership. My oil was changed with the wrong viscosity. Discovered I now have a oil leak and the oil filter wasn't changed. I was hoping that this dealership would be a viable option for minor maintenance service. I am attempting to contact the service manager to address these issues. So far this has been a terrible experience.

April 11, 2023

The services was very good and Mr. Antony was very easy to talk to. Good service ,good people. More

by Amysgra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antony
Apr 21, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2023

Reasonably busy but turnaround not to bad for oil change and tire rotate but it was midweek More

by turnerlawton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tavon
Apr 21, 2023 -

AutoNation Toyota Thornton Road responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2023

The associates here are friendly and made me aware of what was going on with my car at all times. More

by Ms T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo
Apr 06, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! Feel free to stop by if you ever need any more help.

April 04, 2023

The service was great and the wait was not that long. They provided exceptional service and serviced my vehicle and I was satisfied. More

by cherronbarton
Recommend Dealer
Yes
Employees Worked With
Raven
Apr 07, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 03, 2023

I have bought several cars and trucks from auto nation Toyota they give you thes best deals around. Sales people are nice. The service is outstanding Courtney. Golder Is my service advisor he ke More

by Jane.trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney golder
Apr 06, 2023 -

AutoNation Toyota Thornton Road responded

Hi Jane, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you need more help, our team is available to talk -- safe travels!

April 01, 2023

Always the best customer service in the service area. I have been going to Anthony Cox for a few years and he always give the same good service. He explains things so that is easy to understand. More

by Q
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Apr 04, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Thornton Road. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 31, 2023

Very quick service. Had my oil changed and multi point inspection and was only there 45 minutes. As always, my service advisor Anthony Cox did an exceptional job He’ More

by Stresseddadof3teens
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Apr 03, 2023 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 28, 2023

Good service I’m so pleased I’ve been a customer for years thank you so much More

by margaretdelerme
Recommend Dealer
Yes
Employees Worked With
Anthony he’s the best
Apr 01, 2023 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 27, 2023

Jareem Hermon was very professional. The department that takes calls and say someone will call back sucks. More

by jtoyota
Recommend Dealer
No
Employees Worked With
JAREEM HERMON
Mar 31, 2023 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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