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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
683 Reviews

683 Reviews of AutoNation Toyota Thornton Road - Service Center

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June 05, 2023

Service was effective, as fast as 2 1/2 hours on the waiting time. Josh was my service man More

by MREYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 08, 2023 -

AutoNation Toyota Thornton Road responded

Thank you for taking the time to share your feedback with us. We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Thornton Road

June 05, 2023

The team at Auto Nation Toyota is phenomenal. I recommend service at this location. Friendly. Professional and knowledgeable associates work there. I am very pleased with my service and suggest A More

by Kim Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennard Addison
Jun 08, 2023 -

AutoNation Toyota Thornton Road responded

Kim, we are so happy to read such a great review about AutoNation Toyota Thornton Road! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2023

Felt like I was being charged too much for the work I needed. On top of the rip off prices they tried to get me to do several other things that I didn't need just to bring the total up about $900 more. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denard
Jun 08, 2023 -

AutoNation Toyota Thornton Road responded

Deb, thank you for taking the time to leave us feedback. and to let us know how we can improve. Take care.

May 30, 2023

Good service, in and out within an hour. Great service! Strongly recommend this dealership! Thanks! More

by wallacemadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
Jun 02, 2023 -

AutoNation Toyota Thornton Road responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jun 02, 2023 -

wallacemadden responded

Super people at the dealership.

May 29, 2023

Great service department and honest. Repaired our Elantra when we could not get return calls from Hyundai. More

by sma7425552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 01, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2023

The service rep was very professional. He explained everything about the maintenance program. I was in and out in no time. More

by lynnettesmith178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
May 31, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 16, 2023

I had to drop my car off for servicing and came back a few hours later. No problems at all More

by sheryl_b23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriquez
May 18, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

Mr. Tolliver is ALWAYS great and my wait time was not too long!! The waiting area was not crowded and I was able to wait in comfort. Thank you!!! More

by MONICABROWN133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravon Tolliver
May 17, 2023 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 09, 2023

In addition to the reason I brought my car in, the service rep provided me with a clear picture of the things that needed attention with my car. This list will assist me in completing needed repairs i More

by Bfwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravon
May 12, 2023 -

AutoNation Toyota Thornton Road responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 07, 2023

xxxxing xxxx Toyota recall over the bright light wiring overheating and possibly causing a fire. I put it off for months Had an appointment scheduled for Friday. I spend $20 on a ratty xxx taxi More

by CA
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich
May 10, 2023 -

AutoNation Toyota Thornton Road responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6082 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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