AutoNation Toyota Thornton Road - Service Center

Went in for a 70K checkup, oil change, topoff, tire rotation, front brake pads and rotor resurface. Was quoted $100 cheaper at another Toyota dealership in town, and they matched it. Service was don rotation, front brake pads and rotor resurface. Was quoted $100 cheaper at another Toyota dealership in town, and they matched it. Service was done quick, maybe too quick. 2 things made this an average visit. They did not notice a very visible nail in my tire after doing brakes, and rotating. Nail was top center front driver side when parked for pickup. Had to get patched after picked it up. Also they notated that they filled my Window wash reservoir, but it was bone dry empty, didn't even have 1 spray left. Rather than return, I purchased and filled myself (this cost was included in the 70k service). Small details, but doesn't make me warm and fuzzy after paying over $300 and having a "multi-point" inspection and tire inspection. Also wanted $175 diagnostic fee to see about tightening a trim screw. Past dealers have always tightened loose fasteners or clips as part of the service. Ravon was very friendly, accommodating, and worked with matching my quote. Service technicians needed to spend a bit more time on details. More

very satified,they were courteous and very polite and service was done at a appropiate time, they took the time to tell me everything I needed and they did a excellent job. service was done at a appropiate time, they took the time to tell me everything I needed and they did a excellent job. More

very satified,they were courteous and very polite and service was done at a appropiate time, they took the time to tell me everything I needed and they did a excellent job. service was done at a appropiate time, they took the time to tell me everything I needed and they did a excellent job. More

They were courteous and polite. Got right on it.Give approximate time for completion of work.Great overall experience Got right on it.Give approximate time for completion of work.Great overall experience More

I arrived early to my appointment and was greated promptly. They offered me options and guided us to the waiting room. The agent came and got us when our car was ready, which was less than 1 hour. promptly. They offered me options and guided us to the waiting room. The agent came and got us when our car was ready, which was less than 1 hour. They pulled the car out for me, left it clean. Great experience! More

This dealership is spectacular. Service writer Mr. Nicely was clear, concise and a man of his word. I had a recall repair which he discovered and there was no charge on my "while yo Service writer Mr. Nicely was clear, concise and a man of his word. I had a recall repair which he discovered and there was no charge on my "while you wait" repair. More

. So thankful for AutoNation, I was traveling thru town and needed a new tire, I happen to see the Toyota sign and pulled in with no appointment. They were professional and courteous. I was back on the ro and needed a new tire, I happen to see the Toyota sign and pulled in with no appointment. They were professional and courteous. I was back on the road in no time. More

AutoNation Toyota, and especially Ravon, made my experience while my car was with them painless. I was able to call and get updates, everything was explained to me and I was consulted on decisions a experience while my car was with them painless. I was able to call and get updates, everything was explained to me and I was consulted on decisions and what was happening with my vehicle. The service center is very well organized. I’ll definitely be back, but hopefully not too soon! More

I have been coming for my service maintenance, from day one and will not go else where for my service one and will not go else where for my service More

They communicate well , on the customer’s level! The facilities appeared very clean, and they were respectful! The facilities appeared very clean, and they were respectful! More