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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
682 Reviews

682 Reviews of AutoNation Toyota Thornton Road - Service Center

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April 24, 2025

Service was completed. All seems very well. Everything looks very good and works. Time was a little long, but that was expected. More

by jbible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
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April 21, 2025

My experience was 10 🌟 star, Quintavious lemon is 10 star, very very professional, Great, 🌟 star More

by roxanne33169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quintavious Lemon
Report | Print
Apr 23, 2025 -

AutoNation Toyota Thornton Road responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2025

Very good dealership, with great communication the wait was not to long the technician was spot on. More

by bigezzy46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quintavious
Report | Print
Apr 21, 2025 -

AutoNation Toyota Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

March 10, 2025

Helpful and fast service. Fair price by too compared to non-dealership mechanics I visited. My service advisor (Ravon) was great and loved working with him. More

by vcarrillo43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravon Tolliver
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Mar 14, 2025 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 10, 2024

Service was awesome. Time quoted for wait was spot on. I will be returning again. More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Jul 11, 2024 -

AutoNation Toyota Thornton Road responded

Hi Sheri, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2024

The rep was good and professional. The job was done in a timely manner. Thanks to the rep and mechanics. More

by Omayuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jul 10, 2024 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 19, 2024

Excellent professional service, prompt, informative communication process, great product and prices, Helpful, courteous and respectful More

by lottdorothy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Associate
Report | Print
Jun 20, 2024 -

AutoNation Toyota Thornton Road responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2024

Everyone was helpful and kept me abreast to the progress of the complication of the job. More

by anthonyehunter89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Jun 07, 2024 -

AutoNation Toyota Thornton Road responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2024

I am waiting on them to call me back to put an engine in my car. More

by Scott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennard and Courtney
Report | Print
May 31, 2024 -

AutoNation Toyota Thornton Road responded

Hi Scott, we regret to hear that you had this experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

May 24, 2024

I purchased my car here without issue. However the service department is poor at best. More

by Jason Steffes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Report | Print
May 27, 2024 -

AutoNation Toyota Thornton Road responded

Hi Jason, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

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