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AutoNation Toyota Thornton Road

Lithia Springs, GA

4.4
1,067 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,067 reviews

August 18, 2021

Very friendly. Good work performed on vehicle. Communicate via email & phone to schedule work and remind me of appointment More

by wcorley2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2021

I arrived at 8:48 am for my 9 am appointment. I was immediately checked in from my car. Everyone wore masks. There are benches in many areas outside to sit on and hand sanitizer is available and safe-s More

by alicevlawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denard
Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2021

Anthony was great, he kept me informed throughout the entire process, and was very professional! I will definitely being my car back for service when needed! More

by Kim B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

Great customer service and satisfaction, kept me updated as I waited More

by newyorkstuff718
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Aug 19, 2021 -

newyorkstuff718 responded

Mr. Anthony Cox is a great service advisor and its always a pleasure doing business with him.

August 13, 2021

This is my 2d vehicle purchase from this dealer. Had excellent service from all staff for whom in contact. Truly professional staff. More

by thatken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler, Theresa, and Matt
Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Hi Thatken, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 13, 2021

This dealership make mistakes, they didn't correct their mistakes, they did not honor their written agreements, and have no respect for the customer needs. More

by RAV4 survey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antoine and Kyle
Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6082 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 12, 2021

Denmark was wonderful he took his time and called to keep me updated. If I had to choose to work with an advisor next time it would be him More

by Shardell777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard
Aug 17, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. If you need more help, our team is available to talk -- safe travels!

August 12, 2021

The service department was not busy when I arrived, but I still had to wait before seeing a service person. I was told the 10K service would take 1.5 hours but it took 2. The staff I interacted with were all More

by sd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
Aug 17, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2021

The agent Anthony immediately explained what type of service was needed on my car I truly appreciate his help More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 11, 2021 -

Val responded

Anthony was beryry aware of the type of service that was needed on my RAV4. Thank you

August 11, 2021

I would like to thank Ricky Taylor for excellent customer service during my visit on last Saturday 8/7/21. Ricky has excellent communication. He is very attentive to his customers. I have had several Adviso More

by favors.jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Taylor
Aug 17, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

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