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AutoNation Toyota Thornton Road

Lithia Springs, GA

4.4
1,064 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,064 reviews

September 09, 2021

I'm always satisfied with your services that's why I keep coming back for services & bought (3) new cars from you, both salesperson & service person always pleasant & I'll continue to to send referrals, cont More

by Brendacordn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky Taylor (very helpful)
Sep 13, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

September 06, 2021

I love this dealership, since I purchase my new Toyota from here October 2018, I’ve been coming here to get service and Ricky Taylor is my go to person. He makes sure I’m in and out and let me know if the More

by Keambriamathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky, Taylor
Sep 09, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a great day.

September 03, 2021

This location is clean and the staff is friendly. I took my vehicle in for service for the first time at this location and my advisor, Reinaldo, was a pleasure to work with. More

by rlagrimas3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Glen
Sep 07, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to Reinaldo here at AutoNation Toyota Thornton Road! Drive safe, and we'll see you on the road.

September 03, 2021

Since I bought my Car I always come to this location for all services of my car. Great staff, Great customer service I’m always satisfied. More

by Hanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravon Tolliver
Sep 07, 2021 -

AutoNation Toyota Thornton Road responded

Hi Hanan, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you for the review!

September 03, 2021

I appreciated being told up front what the wait time was going to be. I was taken to a Fed Ex to complete some important business and brought back. I received an update on the progress of my repairs and was More

by nancy.sellers67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 07, 2021 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2021

Tyree our salesman need to be retrained because he misinformed us about the radio and he did not give us good customer service because we left our vehicle so he could get the emissions done and the dr More

by vawcares
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyree and Mister Matt
Sep 07, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

am torn between 2 experiences. The 1st one, the am torn between 2 experiences. The 1st one, the representative said I would need to pay $500.00 for a new undercarriage. I found an establishment tha More

by mrscytr
Recommend Dealer
Yes
Employees Worked With
Mitch
Sep 04, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (770) 674-6082 so we can work towards a resolution. We look forward to hearing from you. Take care!

September 01, 2021

My experience was the worse experience I have ever had at car dealership in my life. I have been a loyal customer buying my wife, my daughters and my self cars and myself the truck I bought in go service. More

by baisdenh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember
Sep 04, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we're disappointed to hear of the negative experience you had at our location. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6082 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

August 31, 2021

WOW! Max was awesome! He found exactly what I was looking for and I left very happy! The price was perfect I got a great deal! More

by staciesmalley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Maxwell
Aug 31, 2021 -

staciesmalley responded

Kenneth Maxwell found the best 4 Runner for me, it fit my budget and checked all the boxes. He took a lot of care and really heard me. Max is an exceptional guy and I will recommend him to anyone looking for a vehicle.

August 31, 2021

Room for improvement. I waited 2.5 weeks for a oil change and tire rotation appt and it still took 3 hours. I did get a price break as a result of the delay. More

by CamryPilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Doe
Sep 04, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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