AutoNation Toyota Thornton Road

Courtney was very professional and thorough! He explained everything item for item in my diagnostic report. He explained everything item for item in my diagnostic report. More

The service was prompt and the service person was knowledgeable about the service needed. He was informative but not pushy. knowledgeable about the service needed. He was informative but not pushy. More

Worked with Jennifer Nelson as my sales rep and Matt Metts. Was looking for my dream truck in manual transmission, called dealerships all over the country and was either crushed with “market adjustments Metts. Was looking for my dream truck in manual transmission, called dealerships all over the country and was either crushed with “market adjustments” or dealerships that could not find my truck. Luckily I reached Jennifer who advocated for me from the start. They saved me thousands by beating out competitors prices all while being personable and relaxing. She checked in with me every step of the way, even when there was a delay from the Toyota factory. They made sure the specifications I wanted on the truck were there, and when there were additional accessories they were reasonable on adjusting the price. They are great about doing business here without taking advantage. Got my dream truck (Tacoma TRD Pro) that nobody else could find in manual. Thank you Jenn. More

The sales personnel are very good at what they do and ensuring you get what you need however I felt that the back office guys are a bit laid back ensuring you get what you need however I felt that the back office guys are a bit laid back More

Unlike previous visits, I was serviced on time and with care. I actually enjoyed this visit. I had begun going to Marietta Toyota because of their prompt service, care and appreciation of my time and patro care. I actually enjoyed this visit. I had begun going to Marietta Toyota because of their prompt service, care and appreciation of my time and patronage. I had never felt that way when I visited AutoNation, but this visit to AutoNation has made me think of giving them another chance, since they are closer to my home in Lithia Springs. I do not know what has changed, but thank you for making the change. I had a great visit on October 27th. Please let's keep being prompt, acknowledging us when we drive up and promptly servicing our vehicles. Thanks so much 😁. More

I bought my car earlier this year and truly appreciate my salesman. The finance team worked to get me an affordable prepaid package for oil changes and tire rotation. On my most recent maintenance visit, I h salesman. The finance team worked to get me an affordable prepaid package for oil changes and tire rotation. On my most recent maintenance visit, I had a very good experience. I had to move up my appointment twice, and the ladies who helped me via phone were wonderful. The rep who was supposed to assist me didn’t come to work, but Joshua was glad to help me instead. He kept me informed and worked with the technician to ensure I didn’t wait long at all. His personality was refreshing with a very calm demeanor. I had not but confidence that my time would be respected and my business was appreciated. Painless and professional is how I’d sun up my service experience. More

500$ visa. I need that. This place is good at what they do. For sure. I need that. This place is good at what they do. For sure. More

Service advisor Ahmed Mohammed is the best service advisor I have had. He is courteous, takes time to explain and genuinely care about his customer. Definitely deserve a 5. advisor I have had. He is courteous, takes time to explain and genuinely care about his customer. Definitely deserve a 5. More

I recently purchased a vehicle at this location. With the kind and transparent service of Skyler, what could have been an overwhelming experience was made relatively easy. I am more than grateful. With the kind and transparent service of Skyler, what could have been an overwhelming experience was made relatively easy. I am more than grateful. More

I continue to be grateful and impressed each time I need help from the team at AutoNation. They are friendly and quick to greet upon arrival; in fact, I had more than one person check to make sure someone w help from the team at AutoNation. They are friendly and quick to greet upon arrival; in fact, I had more than one person check to make sure someone was helping me. :-) I really appreciate Terrence for being thorough but also attentive to what is urgent for safety reasons and what can be scheduled in the future to fit with my budget. He communicates with respect and good information to help make these decisions. Thank you, AutoNation Team! More