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AutoNation Toyota Thornton Road

Lithia Springs, GA

4.4
1,072 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,072 reviews

April 26, 2022

Easy to get an appointment. Employees are friendly and knowledgeable. Do excellent work. Waiting time was good. More

by mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
Apr 29, 2022 -

AutoNation Toyota Thornton Road responded

Hi Mac, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 25, 2022

My 2015 hyundai elantra broke down and they were the only dealership that had space to take me. Unfortunately the engine would need to be replaced and the cost was way out of my budget. My sales person Ornel More

by linquemartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ornella Mcfarlene
Apr 27, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

April 25, 2022

The service itself was great , but customer service does not keep the customer in the loop. I had to call just on several occasion just to get an update on the progress of the repairs. That needs to be re More

by dawncquinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Apr 27, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2022

My visit to AutoNation is always pleasurable. My service agent Anthony Cox is always professional. I'm always informed of the time that my vehicle will be ready. I have purchased several vehicles More

by MsVJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Apr 27, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2022

very unhappy with my corolla and the dealership will not trade me in another car all about money i spent 4000.00 down and they asked for 10,000 more to trade my 2022 back to them! that sucks ! More

by debravaughn1957
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
kevin
Apr 26, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we regret to hear that you are displeased with your experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6082 to discuss what we can do to help.

Apr 26, 2022 -

debravaughn1957 responded

I Will be reserving the right to respond after my conversation with the GM Today ! I have already attempted to contact him once this morning with no success.

Apr 26, 2022 -

debravaughn1957 responded

Today April 26, 2022 I have reached out to GM at Auto Nation Name Jade with no response it appears the caller I.D. is warning the sales team to give me the run around now that every one knows who I am and why I am calling, he is surely not trying to turn my experience with his dealer ship around nor does he give a xxxx about the business getting a second chance to make a customer happy about spending 30,000 dollars . that is really bad publicity and i feel so bad I ever got sucked in by their fake smiles. Which means the message I received today was simply an automated message with no human compassion!!!

April 23, 2022

My service agent Darius Johnson was very professional and great to work with. He made my visit pleasant, and he communicated exactly what was going to be performed on my vehicle. More

by Kenneth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Johnson
Apr 26, 2022 -

AutoNation Toyota Thornton Road responded

Hello Kenneth, thank you for your kind review; we are happy to pass along your comments to Darius here at AutoNation Toyota Thornton Road! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2022

Repairs to the vehicle was great, but long waits and little communication with my service provider More

by danekabryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unsure of name
Apr 26, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 22, 2022

Service agent was very professional and personable. I especially like how they are close to my home and convenient enough for their driver to bring me home to wait and they sent a Lyft to pick me up. G More

by clara12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard Adbison
Apr 25, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2022

Salesman Bj, was great with genuine customer serve, we'll be back for another vehicle. More

by Talley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bj
Apr 25, 2022 -

AutoNation Toyota Thornton Road responded

Hello Talley, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2022

Very professional, customer service oriented. Corey was the one who took care of everything. Thank you More

by mohd1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
Apr 24, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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