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AutoNation Toyota Thornton Road

Lithia Springs, GA

4.4
1,066 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,066 reviews

April 28, 2022

Service people were nice, but have to go back later because they had to order parts!😟 More

by Ddwgreen
Recommend Dealer
Yes
Employees Worked With
Not sure
May 03, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 27, 2022

I've had my car for 5 years now and had service with Auto Nation I like Ravon honest and patient Guy More

by Locs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rarvon
Apr 30, 2022 -

AutoNation Toyota Thornton Road responded

We are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

April 27, 2022

Great service department, received what I asked for, service done in short time, paided and went home. More

by Ms. A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Cox
Apr 29, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 27, 2022

It ok I been dealing with Toyota for a lot of years in they always treat me really good More

by Terry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zachary post
Apr 29, 2022 -

AutoNation Toyota Thornton Road responded

Hi Terry, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Thornton Road. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 26, 2022

Easy to get an appointment. Employees are friendly and knowledgeable. Do excellent work. Waiting time was good. More

by mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
Apr 29, 2022 -

AutoNation Toyota Thornton Road responded

Hi Mac, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 25, 2022

My 2015 hyundai elantra broke down and they were the only dealership that had space to take me. Unfortunately the engine would need to be replaced and the cost was way out of my budget. My sales person Ornel More

by linquemartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ornella Mcfarlene
Apr 27, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

April 25, 2022

The service itself was great , but customer service does not keep the customer in the loop. I had to call just on several occasion just to get an update on the progress of the repairs. That needs to be re More

by dawncquinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Apr 27, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2022

My visit to AutoNation is always pleasurable. My service agent Anthony Cox is always professional. I'm always informed of the time that my vehicle will be ready. I have purchased several vehicles More

by MsVJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Apr 27, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2022

very unhappy with my corolla and the dealership will not trade me in another car all about money i spent 4000.00 down and they asked for 10,000 more to trade my 2022 back to them! that sucks ! More

by debravaughn1957
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
kevin
Apr 26, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we regret to hear that you are displeased with your experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6082 to discuss what we can do to help.

Apr 26, 2022 -

debravaughn1957 responded

I Will be reserving the right to respond after my conversation with the GM Today ! I have already attempted to contact him once this morning with no success.

Apr 26, 2022 -

debravaughn1957 responded

Today April 26, 2022 I have reached out to GM at Auto Nation Name Jade with no response it appears the caller I.D. is warning the sales team to give me the run around now that every one knows who I am and why I am calling, he is surely not trying to turn my experience with his dealer ship around nor does he give a xxxx about the business getting a second chance to make a customer happy about spending 30,000 dollars . that is really bad publicity and i feel so bad I ever got sucked in by their fake smiles. Which means the message I received today was simply an automated message with no human compassion!!!

April 23, 2022

My service agent Darius Johnson was very professional and great to work with. He made my visit pleasant, and he communicated exactly what was going to be performed on my vehicle. More

by Kenneth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Johnson
Apr 26, 2022 -

AutoNation Toyota Thornton Road responded

Hello Kenneth, thank you for your kind review; we are happy to pass along your comments to Darius here at AutoNation Toyota Thornton Road! Please don't hesitate to reach out if there's anything additional we can do for you.

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