AutoNation Toyota Thornton Road

The service department Courtney is awesome. He got me in and out within a hour. Thanks Courtney He got me in and out within a hour. Thanks Courtney More

They were friendly, courteous and fast to take me in and earlier than expected to finish my car. earlier than expected to finish my car. More

Excellent service prompt and efficient completion. Auto Nation Thornton rd has serviced all Tacomas I have owned Auto Nation Thornton rd has serviced all Tacomas I have owned More

Service was quick and representative was professional and courteous. However, the mechanic left the car unaligned. Now the car vibrates and drifts to the left. I now need an alignment after spending almost $ courteous. However, the mechanic left the car unaligned. Now the car vibrates and drifts to the left. I now need an alignment after spending almost $600 for a new battery and a 135K maintenance service. More

Ravon was really helpful and knowledgeable. I appreciated his help with my car and everything. I appreciated his help with my car and everything. More

First time using with new car bought in December. Service was fast and professional. Recommend highly Service was fast and professional. Recommend highly More

I have been bringing my Toyota Sienna to this dealership since October 2018 and I have generally been satisfied with the service. However, on my last visit, June 1, 2022, I had an appointment at 12:30 PM fo since October 2018 and I have generally been satisfied with the service. However, on my last visit, June 1, 2022, I had an appointment at 12:30 PM for an oil change and brakes check. Upon my arrival there were 7 cars ahead of me. I patiently waited for over 15 minutes before my service advisor came to my car. After telling the service advisor what I needed to be done I asked him about how long it would take to get an oil change. He told me that it would be about 1-1 1/2 hours for it to be done. He then went back to his station. In all of this time NOT ONE car was moved out of the line and brought into a service bay. I then waited another 15 minutes in line and still not one car was taken in for service. At this point, I went to his station and informed him that I wanted to cancel this appointment and that I would call back for a re-schedule. He never apologized for the delay. At this point, I backed out of the reception area and left. My main complaint is that if one makes an appointment for service then their car should be attended to within a reasonable time. If the cars ahead of me were "drive-ins," with no appointment, then what is the purpose of me making an appointment? I would think that a customer with an appointment should be put ahead of these "drive-ins!" This situation is unacceptable and needs to be corrected. More

Always pleased with service on our Tundra. Service representatives always friendly and helpful. I enjoy interacting with this dealership. Service representatives always friendly and helpful. I enjoy interacting with this dealership. More

Very good service, and fast Very good service, and fast recommended Good price Thank you recommended Good price Thank you More

Service excellent and I was kept informed about what was happening along the way. I highly recommend this dealer ship. It’s the only place I have my car serviced . happening along the way. I highly recommend this dealer ship. It’s the only place I have my car serviced . More