AutoNation Toyota Thornton Road

Good service. Dealership called to confirm appointment. Clean facility and prompt service. I appreciate their follow through and explanation. Dealership called to confirm appointment. Clean facility and prompt service. I appreciate their follow through and explanation. More

Good service. Honest and clean facility. The attendant was very courteous and kept me informed about my vehicle. He didn't try to up sale me. Honest and clean facility. The attendant was very courteous and kept me informed about my vehicle. He didn't try to up sale me. More

I was very pleased how Toyota on Thornton Rd was very pleasant my appointment was for 1 pm and I was walking out the door around 2 pm very outstanding... Thank you again for the great service that you a pleasant my appointment was for 1 pm and I was walking out the door around 2 pm very outstanding... Thank you again for the great service that you always provide to me. More

Rick was very nice and knowledgeable about my Rav 4. He told me how long it would take and then called me when it was ready! He told me how long it would take and then called me when it was ready! More

I bought a 2022 Toyota Corolla. Love the car, did not enjoy the sales experience. I came in with a pre approval through my bank and the team advised me they don’t accept pre approva Love the car, did not enjoy the sales experience. I came in with a pre approval through my bank and the team advised me they don’t accept pre approvals through my credit union. This was after I put a deposit on my car. They should’ve been more clear as to the financing aspect (I would have left and went to another dealer had I known this). I should’ve been able to use my credit union. I also ended up paying more for the car than what I wanted to as they added all this additional stuff (my fault for not saying no and not walking away). Overall, the sales experience was not enjoyable and while I love my car, I’m not happy knowing I paid almost 10k more that MSRP (again not blaming sales associates as it’s their job to do this and I should’ve been tougher with what I wanted to pay). More

Happy to be a customer at this showroom and it was great experience with our new RAV4. Special thanks to the Ornella Macfarlane experience with our new RAV4. Special thanks to the Ornella Macfarlane More

They are like every dealership they PUSH! ! They are NOT true to their word. I had it in writing.. but turns out when I went to pick up the weather tech floormats I was promised. I was told t ! They are NOT true to their word. I had it in writing.. but turns out when I went to pick up the weather tech floormats I was promised. I was told that was nulled & void. funny thats not what I was told when I left the night before> I was told the mats were on order and would be here in a couple of days for me to pick up... We had to ask for the car be cleaned up twice. It never was properly cleaned. But they did fill the gas tank.. More

I have always serviced my car with this dealer since i bought it from them. Their service is great. Only downside is that everytime my car goes in for service, i recieve repeated calls asking if i would l bought it from them. Their service is great. Only downside is that everytime my car goes in for service, i recieve repeated calls asking if i would like to trade in my car for a new one. More

Excelente experiencia, profesionalismo y agradecido con el equipo, especialmente Jose Valentino y Simon por toda su ayuda y colaboración en adquirir mi RAV4 XSE HYBRID el equipo, especialmente Jose Valentino y Simon por toda su ayuda y colaboración en adquirir mi RAV4 XSE HYBRID More

I have had nothing but professionalism and top not customer service at this dealership from the time I purchased my car to my service appointments. When I am ready to purchase my next car, I plan to r customer service at this dealership from the time I purchased my car to my service appointments. When I am ready to purchase my next car, I plan to return to Thorton Road AutoNation. More