AutoNation Toyota Thornton Road

I had an appointment for new tire. My service person was Courtney. He was wonderful. They had to order a new rim due to damages as well. They put the donut back on concerned for my My service person was Courtney. He was wonderful. They had to order a new rim due to damages as well. They put the donut back on concerned for my safety first. I returned back to service center on Monday to get new tire and rim put on, alignment and rotation of tires. I was surprised at the cost of the rim.. but very satisfied with service and Courtney. It’s nice to be able to have a sense of humor when you are looking at such a huge cost that was unexpected. Courtney was great, very congenial and conscientious of my situation. I would recommend service at this Toyota dealership. I have purchased my last 2 Toyota vehicle from this location. More

Okay, let's start off by saying when I, drop my automobile off to get service I ask for services, whatever needed to have service prior to my last vist. And it was small work. But they did repair i automobile off to get service I ask for services, whatever needed to have service prior to my last vist. And it was small work. But they did repair it but didn't give a diagnostic before services. And didn't give the perks of a complimentary detail wash. And I had to return the Yaris too times and its still isn't repaired. But won't complain I'm just saying. More

Great service. Gave me a Goodwill oil and patched my Tire. Service was professional and fast. Gave me a Goodwill oil and patched my Tire. Service was professional and fast. More

Excelente servicio y muy professional. Lo mejor de todo nos explico todo como es. Y habla español. Lo mejor de todo nos explico todo como es. Y habla español. More

My experience at AutoNation Toyota is always a pleasant one! I enjoy their fast and convenient check-in and there are never any hidden surprises on your bill, they will contact your via text to let you kno one! I enjoy their fast and convenient check-in and there are never any hidden surprises on your bill, they will contact your via text to let you know what is happening with your car. Anthony offers excellent customer care/service every time!! More

It’s always been a Pleasant is it whether it be sitting in the oil change routine check up.. Top-notch quality service.. in the oil change routine check up.. Top-notch quality service.. More

Rick was friendly, knowledgeable, and professional. The process of taking it in for an oil change was easy. The process of taking it in for an oil change was easy. More

Keith was awesome to work with. It was very clear that he has lots of experience and had my best interest in mind. It was very clear that he has lots of experience and had my best interest in mind. More

Thank you for your guidance on everything with my car. Courtney Golder was very man dealerships needs . Courtney Golder was very man dealerships needs . More

The vehicle drop off and initial interaction was good. The follow communication was not good. I WAS NOT contacted when my car was ready & it sat for 2 days before I called back and was finally told that i The follow communication was not good. I WAS NOT contacted when my car was ready & it sat for 2 days before I called back and was finally told that it was ready 2 days ago. When I went to pkup the vehicle, it took 20 mins to get my car. I had to wait on the customer in front of me, but then I was handed my keys and my car was not where the advisor said it should be. After trying to call the service tech (no answer) the advisor had to walk the back and front lots to find my car. More