AutoNation Toyota Thornton Road

The service was excellent Anthony was friendly and helpful I was very please with this visit it was quick it surprised me. I pray that this is kept up I like that new thing they show you that they are helpful I was very please with this visit it was quick it surprised me. I pray that this is kept up I like that new thing they show you that they are working on your car I was very please with my service.visit at Toyota and would definitely continue coming and tell other... More

Non professional servise approach. Vehicle picture was taken before receiving the vehicle but delivery was non professional and just let was given without ensuring that vehicle was del Vehicle picture was taken before receiving the vehicle but delivery was non professional and just let was given without ensuring that vehicle was delivered to the customer in same condition it was received. More

Came in for an oil change, my service light was on. When I got there was told I didn’t need an oil change, only a tire rotation which they did free of charge! When I got there was told I didn’t need an oil change, only a tire rotation which they did free of charge! More

Fast service. Friendly service people. The waiting room is clean. They do not try to upswell services you don’t need. Friendly service people. The waiting room is clean. They do not try to upswell services you don’t need. More

II researched several cars I was interested in before going to any dealership. I was treated with respect. My questions were answered honestly. Simeon was very knowledgeable about the Toyota products and going to any dealership. I was treated with respect. My questions were answered honestly. Simeon was very knowledgeable about the Toyota products and didn't try to push me into a car I didn't want. The only down side was that the showroom was a bit loud, but there were also many families shopping for vehicles also, so that could account for the noise level. This was & still is the best car buying experience I've ever had. More

We drove from midtown Atlanta to this dealership to look at a 2020 BMW 4 series. We met with Ms. Imani and she was all the things: professional, kind, friendly, accommodating, and patient. Imani did everyt at a 2020 BMW 4 series. We met with Ms. Imani and she was all the things: professional, kind, friendly, accommodating, and patient. Imani did everything she said she would do, did not hover, and was not pushy at all. If you're in the market for a car, consider meeting with Imani, her professionalism is worth the drive down I-20. More

Great customer service advisors that keep me as a customer up to date on the service and repair needs for my vehicle. customer up to date on the service and repair needs for my vehicle. More

I had to wait longer than expected, but everyone was very pleasant. My service tech let me know I didn’t need anything major done! So that definitely helped my mood. Overall I’m glad I took my car for the m pleasant. My service tech let me know I didn’t need anything major done! So that definitely helped my mood. Overall I’m glad I took my car for the multi point inspection! More

Excellent service. I have never had a problem with the service or scheduling service a service visit. Very professional and friendly staff. I have never had a problem with the service or scheduling service a service visit. Very professional and friendly staff. More

Although my vehicle was serviced in the time anticipated, I felt as though the service advisor was not very welcoming, possibly due to administrative pressure or lack of customer service training. He should I felt as though the service advisor was not very welcoming, possibly due to administrative pressure or lack of customer service training. He should have explained “line by line” what was done, smiled thanked me for doing business with them, as well as asked me be sure to ask for him upon my next visit. None of that was done. I had to take proactive steps for assurance. More