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AutoNation Toyota Thornton Road

Lithia Springs, GA

Overview
Reviews
Vehicles
4.3
1,049 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,049 reviews

September 19, 2022

Excelente servicio y muy professional. Lo mejor de todo nos explico todo como es. Y habla español. More

by Omayra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose garcia
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Sep 22, 2022 -

AutoNation Toyota Thornton Road responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

September 19, 2022

My experience at AutoNation Toyota is always a pleasant one! I enjoy their fast and convenient check-in and there are never any hidden surprises on your bill, they will contact your via text to let you kno More

by eboyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 22, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 19, 2022

It’s always been a Pleasant is it whether it be sitting in the oil change routine check up.. Top-notch quality service.. More

by williambullard30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
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Sep 23, 2022 -

AutoNation Toyota Thornton Road responded

Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 17, 2022

Rick was friendly, knowledgeable, and professional. The process of taking it in for an oil change was easy. More

by davimi2058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Sep 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! Feel free to stop by if you ever need any more help.

September 16, 2022

Keith was awesome to work with. It was very clear that he has lots of experience and had my best interest in mind. More

by Johncox8579
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
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Sep 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 16, 2022

Thank you for your guidance on everything with my car. Courtney Golder was very man dealerships needs . More

by dchristine5534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Golder
Report | Print
Sep 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

September 16, 2022

The vehicle drop off and initial interaction was good. The follow communication was not good. I WAS NOT contacted when my car was ready & it sat for 2 days before I called back and was finally told that i More

by zook131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Nicely
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Sep 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (770) 674-6082. We'd appreciate the chance to make your experience a positive one.

Sep 20, 2022 -

zook131 responded

I am NOT going to reach out to your GM to see if YOU came make this a positive experience...if the GM wants to make it right, he/she can reach out to me.

September 16, 2022

Every thing was done on time and explained very well . Jay was a very pleasant young man More

by bodom54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rodriquez
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Sep 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 14, 2022

Thornton Road Toyota has had the best services that I have ever experienced at a dealership. Every 4-5 months that I get my car serviced, I never have a complaint about the workers nor staff, and I appr More

by ALeigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Courtney Golder
Report | Print
Sep 16, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2022

Check out this review of AutoNation Toyota Thornton Road on Google Maps https://goo.gl/maps/kD7davJW5LCvAzDP9 More

by iloveginaa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rather not say
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Sep 17, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (770) 674-6082 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Sep 17, 2022 -

iloveginaa responded

I have tried to call and talk to the general manager and was ghosted. Never recieved a call back. This is the same auto generated response. Have your general manager reach out to me if they want to improve my experiance. I will be waiting.

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