AutoNation Toyota Thornton Road

I have always had a good experience at Toyota Thornton rd. The employees are always friendly and the are willing to do what they can to help. And I am always satisfied with the service provided on my vehi rd. The employees are always friendly and the are willing to do what they can to help. And I am always satisfied with the service provided on my vehicle I have taken 2 cars there. More

My car was taken care of in a very to fashion service was great professional great professional More

Kieth was our salesman who did a great job of making the process fast and easy. There was very low pressure in the finance office to push unwanted products. We were there less than 90 minutes including the process fast and easy. There was very low pressure in the finance office to push unwanted products. We were there less than 90 minutes including the test drive. More

My experience was very good! The wait time was less than 30 minutes. Highly recommended. The wait time was less than 30 minutes. Highly recommended. More

AutoNation DO NOT have any honest service advisors. They will cheat you out of your money! They quote you one price before they take your car back and change it when it’s time to pay (a big change) 🙄� They will cheat you out of your money! They quote you one price before they take your car back and change it when it’s time to pay (a big change) 🙄😒 I see why they took the pricing out the service manual book. Going forward, I’m going to ask for my ticket after I sign the paperwork to start the work. No more back and forth with the manager/service advisor. More

Hello, I successfully have my Tundra repaired and back home today. I want to let you know that you have some very effective, caring, friendly, employees working for you. From the time I brought my truck t home today. I want to let you know that you have some very effective, caring, friendly, employees working for you. From the time I brought my truck to the service department to the many communications they made to me to keep me posted and for them to help me decide on what I wanted to do at each step in the repairs, they all were very professional. To take care of my transportation to and from my home after dropping my truck off was an extra bonus. Thank you. The driver was very happy with his job. Sam and Gordon kept trying to take care of my situation. They made the necessary calls to my extended warranty subscription I have with my truck. They were successful in getting some needed repairs done by communicating with them. When your driver delivered me to my truck today, the windows were all cleaned and i could tell my truck was well taken care of. My hat is off to you for having such good customer service. I have not seen this level of customer service ever. You WIN!!. WELL DONE!! More

The sales team when I purchased my RAV4 were fabulous. I have issue with how long it takes to get an oil change. Maintenance team were very positive. But after 3 hours I was very frustrated. This is the q I have issue with how long it takes to get an oil change. Maintenance team were very positive. But after 3 hours I was very frustrated. This is the quickest I have ever been in and out of garage. I understand it’s hard to find people who want to work. Maybe look at how many people are scheduled per day. I LOVE my Rav 4! Thanks More

The service was excellent Anthony was friendly and helpful I was very please with this visit it was quick it surprised me. I pray that this is kept up I like that new thing they show you that they are helpful I was very please with this visit it was quick it surprised me. I pray that this is kept up I like that new thing they show you that they are working on your car I was very please with my service.visit at Toyota and would definitely continue coming and tell other... More

Non professional servise approach. Vehicle picture was taken before receiving the vehicle but delivery was non professional and just let was given without ensuring that vehicle was del Vehicle picture was taken before receiving the vehicle but delivery was non professional and just let was given without ensuring that vehicle was delivered to the customer in same condition it was received. More

Came in for an oil change, my service light was on. When I got there was told I didn’t need an oil change, only a tire rotation which they did free of charge! When I got there was told I didn’t need an oil change, only a tire rotation which they did free of charge! More