AutoNation Toyota Thornton Road

I came in with my three year old son which was hectic. They got me in and out under a hour. Everyone was very helpful. I want to give a special thank you to Rick. 10/10 would recommend. They got me in and out under a hour. Everyone was very helpful. I want to give a special thank you to Rick. 10/10 would recommend. More

I always visit this location for any work that I have done on my car always a great experience. done on my car always a great experience. More

I am very satisfied with the service. Mr. Cox was excellent, kind, and professional. I received a text from him regarding my car, I did not understand. Next day I went back to the place, Mr. Cox was excellent, kind, and professional. I received a text from him regarding my car, I did not understand. Next day I went back to the place, he was off. I spoke with Joshua who was very helpful to me. He took his time to explain all my concerns. The service was super. I thank you all. God bless. More

My Service Adviser, Anthony Cox was exceptional. I was actually scheduled for a four hour appointment for installation of a part due to a recall on the car and for an oil change. It was a very goo I was actually scheduled for a four hour appointment for installation of a part due to a recall on the car and for an oil change. It was a very good service visit. They actually completed the work in 2 1/2 hours. I was very pleased since I was waiting at the dealership and had to leave by 11:00 AM for another appointment. More

The dealership was able to get me the car that I had asked for but the way about they went in their sales process and not being transparent about the costs upfront left a bad taste of dealing with the d asked for but the way about they went in their sales process and not being transparent about the costs upfront left a bad taste of dealing with the dealership. What they put on their menu and what they delivered when I picked up the car were different and they started offering me a replacement instead. They told me that it was not installed after I had signed all the paperwork on the car and not before. More

Terrance provided great service. He was polite, knowledgeable and good to talk to about my upcoming appts. He was polite, knowledgeable and good to talk to about my upcoming appts. More

Tiana was great! She delivered on my wants and needs for my next vehicle, along with a few surprises. My kids and I absolutely love our car. Thank you so much Tiana, She delivered on my wants and needs for my next vehicle, along with a few surprises. My kids and I absolutely love our car. Thank you so much Tiana, you're awesome!!! More

Acknowledged when I came in to faculty sales person Kevin very helpful. Purchase went transparent very helpful. Purchase went transparent More

Dennard Addison always takes care of me. He was nice enough to still get my vehicle serviced even though I came in the wrong day of my appointment. He was nice enough to still get my vehicle serviced even though I came in the wrong day of my appointment. More

Terrible customer service from front office, but Terrence the technician was outstanding. He is the only reason I'm giving 4 stars. I can also feel the difference in my car performance from the work they d the technician was outstanding. He is the only reason I'm giving 4 stars. I can also feel the difference in my car performance from the work they did. The car is riding better. The customer service in the front office is lacking. If one bad apple spoiled the bunch that work in the front service office, then so be it. It should be consistent customer service which you expect from a company that markets people first narrative. My vehicle also was not sanitized that they promoted they would do. I used Clorox wipes of my own on gear shift and wheel and found leftover oil/dirt from whomever repaired the car. More