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AutoNation Toyota Thornton Road
Lithia Springs, GA
1,072 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,072 reviews
November 07, 2022
This was my 3rd and final time coming to this dealership. I had a pretty rough experience last time but I got over it due to it being an issue with my fuel pump that was recalled. This time it was just a si I had a pretty rough experience last time but I got over it due to it being an issue with my fuel pump that was recalled. This time it was just a simple oil change. Normally I will give it an hour or an hour and half but it took 2 hrs! We normally grab something for breakfast since my kids don't like sitting and waiting. Well that took us about an hour and half to get back. My kids wanted to look at cars to kill time plus I received a call a few months back about trading in my car once I hit a year of having it which will be in February but we also have another car that is paid off that we are thinking about trading in. This is normally my way of checking on how the sales reps are at a dealership. My kids got in one SUV!! And a very rude man that didn't even introduce himself came up to us asking if we were being helped. I told him that we were just looking and wanted to buy soon but not right now. Then he tells us that if we aren't buying nothing then don't be getting in and out the cars. Like what sir!!? I just say ok because if someone is that rude then you don't want my business now or even in the future. We have gone to plenty of dealships and did the same thing and walked away with a new car. I didn't get his name but he shouldn't be in sales with that mind set. I was pretty upset after this so we just left to check in my car, well the guy was pulling in with it when I walked in. I go to the service guy and he tells me to give him 5 mins because 2 others are in front of me. I'm like I've been here for 2 hours and my car is sitting right there. Like let me pay and get out. At this point I'm pretty ticked off. Then he sends me a text and calls me to come out there. Tells me a bunch a crap about my 3 year old car that just got the fuel system replaced and I'm like sir at this point I don't even care because I'm just ready to leave. I tried it again and I'm done with come here More
by shabeck5
Employees Worked With
Rick
November 04, 2022
worst experience ever at this dealership, I had a 3:30 appointment just an oil change. 2 hours later 5:30 my camry was ready, just an oil change. Terrible wait time, don't think it was worth it. Why have appointment just an oil change. 2 hours later 5:30 my camry was ready, just an oil change. Terrible wait time, don't think it was worth it. Why have an appointment? More
by joelrgamble
Employees Worked With
Lisa Parasrami
November 03, 2022
Great service and hospitality. Good. Communication and very respectful. Time efficient and thoughtful. Would recommend to the public Good. Communication and very respectful. Time efficient and thoughtful. Would recommend to the public More
by tezd8609
Employees Worked With
Brian Morgan
November 03, 2022
This is the place to go ! Absolutely best purchase ever and people are honest and fair. Best salesman we could have asked for. If you decide to get your car or truck from Toyo Absolutely best purchase ever and people are honest and fair. Best salesman we could have asked for. If you decide to get your car or truck from Toyota autonation. Go to Alex ! He’s the best !!!! More
by Alisonhaney20
Employees Worked With
Alex Nelson , Lisa Parasrami
November 02, 2022
Rick did an excellent job getting my Toyota Tundra in and out of the service center quickly and efficiently, good communication and awesome customer service! out of the service center quickly and efficiently, good communication and awesome customer service! More
by mducketthe
Employees Worked With
Rick, Lisa Parasrami
November 01, 2022
Autonation Toyota in Lithia Springs was very organized and communicated status of service while I waited on my car. I did not wondering what was going on and how long it will take. Exceptional service. Th and communicated status of service while I waited on my car. I did not wondering what was going on and how long it will take. Exceptional service. Thank you! More
by nursemd2003
Employees Worked With
Lisa Parasrami
October 31, 2022
Great dealership. I've never had an issue with them trying to get over on me. The techs are always friendly. Even though the customer service rep. Booked me for anothe I've never had an issue with them trying to get over on me. The techs are always friendly. Even though the customer service rep. Booked me for another dealership in another state, this dealership still took my car in for service. More
by sholmes2130
Employees Worked With
Terrence
