AutoNation Toyota Thornton Road

Took my vehicle in for maintenance service in October 31st and was pleased with the timeliness and the effective explanation of the process that occurred by the SA Courtney. 31st and was pleased with the timeliness and the effective explanation of the process that occurred by the SA Courtney. More

It took forever but it was worth it ! ! He stayed patient . It just took forever to actually get the car because of the hurricane ! He stayed patient . It just took forever to actually get the car because of the hurricane More

I came over to do the complete service which included tire rotation, oil and oil filter change, air filter to name a few. Before I got to the appointment. I added some air in my tires. The rear passenger tire rotation, oil and oil filter change, air filter to name a few. Before I got to the appointment. I added some air in my tires. The rear passenger-side tire was at 39psi. The others were 34 and 35 psi. When they gave me back my car. The rear passenger-side tire was still at 39 and the others were at 35 and 36. I am very observant about my vehicle. This tells me that the tires were definitely not rotated. Because of this, I do not even know if the oil and air filters were changed or any other thing that was supposed to be done. I am very big on honesty, and I am very sure that the tire rotation was not done because i observed them before dropping the vehicle off to the dealer. I paid over $300 plus for this service, and I think they may have done only the oil change. I was offered a complimentary car wash which was never given because the rep said the line was too long for the car wash. If they were not honest enough to do the tire rotation, what else could they not have done. More

I had an awesome experience at Auto-nation Toyota Thornton Road. Very knowledgeable sales team and honest sales Manager SImon and Matt Metts. Thanks to both of you for making this buying experience s Thornton Road. Very knowledgeable sales team and honest sales Manager SImon and Matt Metts. Thanks to both of you for making this buying experience so enjoyable and easy. I loved the red carpet car delivery. Will purchase for the rest of my family from this location again. More

Great customer service Welcoming Easy to handle problems with Fixes issues when need them to problems with Fixes issues when need them to More

My sales man worked incredibly hard to help me find the truck I wanted. Then worked even harder to get me the payment I needed. The entire staff worked together to send me home happy. 😁. I have used all t truck I wanted. Then worked even harder to get me the payment I needed. The entire staff worked together to send me home happy. 😁. I have used all three local Toyota Dealers and none as dedicated as the people at Thornton Road Toyota. Thanks you guys, you are terrific! Michael More

Very pleased with place have purchased 2 vehicles and the service is long at times service is long at times More

The reason for my low rating was because they boast about upfront pricing yet the price I was quoted upfront and the price I had to pay at the end were VERY different. Additionally I selected a coupon to get upfront pricing yet the price I was quoted upfront and the price I had to pay at the end were VERY different. Additionally I selected a coupon to get the service for 75 dollars yet in the end I was charged over 115 bucks. Disappointed because I expected the thing they say about upfront pricing to be true. More

I had the BEST experience ever with AutoNation Toyota Thornton Road ! Israel & Mr. Winston did an amazing job with answering all of my questions and ensuring that the vehicle I was interested was in good Thornton Road ! Israel & Mr. Winston did an amazing job with answering all of my questions and ensuring that the vehicle I was interested was in good shape. I ended up purchasing my car same day I came to test it. I am so thankful !!! More

Customer Service was great. I had an appt but waiting an hour and a half for an oil change. That would be my only mishap. I had an appt but waiting an hour and a half for an oil change. That would be my only mishap. More