AutoNation Toyota Thornton Road

Great service and hospitality. Good. Communication and very respectful. Time efficient and thoughtful. Would recommend to the public Good. Communication and very respectful. Time efficient and thoughtful. Would recommend to the public More

This is the place to go ! Absolutely best purchase ever and people are honest and fair. Best salesman we could have asked for. If you decide to get your car or truck from Toyo Absolutely best purchase ever and people are honest and fair. Best salesman we could have asked for. If you decide to get your car or truck from Toyota autonation. Go to Alex ! He’s the best !!!! More

Rick did an excellent job getting my Toyota Tundra in and out of the service center quickly and efficiently, good communication and awesome customer service! out of the service center quickly and efficiently, good communication and awesome customer service! More

The service is good but you have to wait a long time unless you make your appointment Early unless you make your appointment Early More

Autonation Toyota in Lithia Springs was very organized and communicated status of service while I waited on my car. I did not wondering what was going on and how long it will take. Exceptional service. Th and communicated status of service while I waited on my car. I did not wondering what was going on and how long it will take. Exceptional service. Thank you! More

Good consumer service. RICHARD WAS GOOD A GUY.the was neat..restroom and sitting area. RICHARD WAS GOOD A GUY.the was neat..restroom and sitting area. More

Great dealership. I've never had an issue with them trying to get over on me. The techs are always friendly. Even though the customer service rep. Booked me for anothe I've never had an issue with them trying to get over on me. The techs are always friendly. Even though the customer service rep. Booked me for another dealership in another state, this dealership still took my car in for service. More

The Customer staff to make a service app is awful, don’t know anything, took too long to help and repeated things over and over . Then when servicing my automobile the advisor did not tell me what my car w know anything, took too long to help and repeated things over and over . Then when servicing my automobile the advisor did not tell me what my car would need as per the courtesy review, however the invoice was showing like I denied all the services suggested. I would have considered the suggested repairs, now I have to come back again another day to do what is needed, when this could have been taking care same day, advisor was kind however . More

Bad service, always been , they told me 1 and half hour but they kept me for 7 hours and they didn’t do nothing other than tire rotation, the service manager promised me to call me next day when the new ti but they kept me for 7 hours and they didn’t do nothing other than tire rotation, the service manager promised me to call me next day when the new tires arrive but never did, I called to make a complaint they gave me the wrong extension for the general manager, my blower fan is damage and makes noise they told me to change the ac filter first to see if will solve the problem, they placed me a different tire brand in one weal causing noise and keeps vibrating, I really want to hold them responsible for any damage to my suv due to them bad service, I can keep on and on , I have 2 years dealing with that just because they are the closest to my home and business, if you face the service manager with this complaint then he will know who I am and he knows how to contact me to do things right More

It is very difficult to schedule a service appointment on the website and with the call center, it took me 3 tries before getting the right appointment. The Toyota app is useless as well. I suggest a direct the website and with the call center, it took me 3 tries before getting the right appointment. The Toyota app is useless as well. I suggest a direct line to the dealership to avoid such frustrations, the people at the call center read from a script and are not helpful or accurate. More