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AutoNation Toyota Thornton Road

Lithia Springs, GA

Overview
Reviews
Vehicles
4.4
1,067 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,067 reviews

July 16, 2024

I just spent the better part of the day working a deal on a vehicle. I decided to take time out of my very busy schedule to look at the deal in person. Once I got there I had to wait for a while only to then More

by gordon
Recommend Dealer
No
Employees Worked With
N/A
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Jul 18, 2024 -

AutoNation Toyota Thornton Road responded

Hello Gordon, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (770) 674-6082. We'd appreciate the chance to make your experience a positive one.

July 10, 2024

Service was awesome. Time quoted for wait was spot on. I will be returning again. More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Jul 11, 2024 -

AutoNation Toyota Thornton Road responded

Hi Sheri, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2024

The rep was good and professional. The job was done in a timely manner. Thanks to the rep and mechanics. More

by Omayuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 10, 2024 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 19, 2024

Excellent professional service, prompt, informative communication process, great product and prices, Helpful, courteous and respectful More

by lottdorothy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Associate
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Jun 20, 2024 -

AutoNation Toyota Thornton Road responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2024

Kind people to deal with no pressure at all get the right prices for your deal Auto Nation is the best More

by Vela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Volkan
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Jun 14, 2024 -

Vela responded

Thank you Auto Nation

June 03, 2024

Everyone was helpful and kept me abreast to the progress of the complication of the job. More

by anthonyehunter89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Jun 07, 2024 -

AutoNation Toyota Thornton Road responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2024

I am waiting on them to call me back to put an engine in my car. More

by Scott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennard and Courtney
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May 31, 2024 -

AutoNation Toyota Thornton Road responded

Hi Scott, we regret to hear that you had this experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

May 24, 2024

I purchased my car here without issue. However the service department is poor at best. More

by Jason Steffes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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May 27, 2024 -

AutoNation Toyota Thornton Road responded

Hi Jason, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

May 15, 2024

My wife and I paid cash for a brand-new Toyota Prius LE. The car is terrific and drives like a $65,000 Italian sports car. John Christmas was my salesman & he was terrific. I expected the service to be at a More

by Published Author
Recommend Dealer
No
Employees Worked With
Richard, DeAndre, Juan & John Cristmas
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May 16, 2024 -

AutoNation Toyota Thornton Road responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. If you'd like, please contact our General Manager at (770) 674-6082. We'd appreciate the chance to make your experience a positive one.

Jun 02, 2024 -

Published Author responded

I got in touch with Rich Pisanti who responded very professionally. First of all, he listened to my issues and apologized for this service omission. He invited me up to the dealership on Thornton Rd., met me personally, & had a tech standing by to answer any questions that I might have. Long story short: Rich & his tech, Eric, made things right, and their level of concern for good business relationships reassured me that the service department currently has good leadership and knowledgeable technicians. I'll keep Thornton Rd. as my dealer of choice because they listened to my complaints, and then, solved my issues professionally and respectfully.

May 14, 2024

They are welcoming. My service advisor on finding out why I came in took care of me. More

by valole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravon Tolliver
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May 15, 2024 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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