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AutoNation Toyota Thornton Road
Lithia Springs, GA
1,049 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,049 reviews
November 10, 2022
I had an awesome experience at Auto-nation Toyota Thornton Road. Very knowledgeable sales team and honest sales Manager SImon and Matt Metts. Thanks to both of you for making this buying experience s Thornton Road. Very knowledgeable sales team and honest sales Manager SImon and Matt Metts. Thanks to both of you for making this buying experience so enjoyable and easy. I loved the red carpet car delivery. Will purchase for the rest of my family from this location again. More
by Soumia_d
Employees Worked With
Alkhattabi SImon. and Matt Metts
November 10, 2022
My sales man worked incredibly hard to help me find the truck I wanted. Then worked even harder to get me the payment I needed. The entire staff worked together to send me home happy. 😁. I have used all t truck I wanted. Then worked even harder to get me the payment I needed. The entire staff worked together to send me home happy. 😁. I have used all three local Toyota Dealers and none as dedicated as the people at Thornton Road Toyota. Thanks you guys, you are terrific! Michael More
by Mdpdba
Employees Worked With
Mohamed and all the great people who’s names I can’t remember.
November 08, 2022
The reason for my low rating was because they boast about upfront pricing yet the price I was quoted upfront and the price I had to pay at the end were VERY different. Additionally I selected a coupon to get upfront pricing yet the price I was quoted upfront and the price I had to pay at the end were VERY different. Additionally I selected a coupon to get the service for 75 dollars yet in the end I was charged over 115 bucks. Disappointed because I expected the thing they say about upfront pricing to be true. More
by Bruce
Employees Worked With
Terrence Becton
November 08, 2022
I had the BEST experience ever with AutoNation Toyota Thornton Road ! Israel & Mr. Winston did an amazing job with answering all of my questions and ensuring that the vehicle I was interested was in good Thornton Road ! Israel & Mr. Winston did an amazing job with answering all of my questions and ensuring that the vehicle I was interested was in good shape. I ended up purchasing my car same day I came to test it. I am so thankful !!! More
by Junisa
Employees Worked With
Israel, Winston
November 07, 2022
This was my 3rd and final time coming to this dealership. I had a pretty rough experience last time but I got over it due to it being an issue with my fuel pump that was recalled. This time it was just a si I had a pretty rough experience last time but I got over it due to it being an issue with my fuel pump that was recalled. This time it was just a simple oil change. Normally I will give it an hour or an hour and half but it took 2 hrs! We normally grab something for breakfast since my kids don't like sitting and waiting. Well that took us about an hour and half to get back. My kids wanted to look at cars to kill time plus I received a call a few months back about trading in my car once I hit a year of having it which will be in February but we also have another car that is paid off that we are thinking about trading in. This is normally my way of checking on how the sales reps are at a dealership. My kids got in one SUV!! And a very rude man that didn't even introduce himself came up to us asking if we were being helped. I told him that we were just looking and wanted to buy soon but not right now. Then he tells us that if we aren't buying nothing then don't be getting in and out the cars. Like what sir!!? I just say ok because if someone is that rude then you don't want my business now or even in the future. We have gone to plenty of dealships and did the same thing and walked away with a new car. I didn't get his name but he shouldn't be in sales with that mind set. I was pretty upset after this so we just left to check in my car, well the guy was pulling in with it when I walked in. I go to the service guy and he tells me to give him 5 mins because 2 others are in front of me. I'm like I've been here for 2 hours and my car is sitting right there. Like let me pay and get out. At this point I'm pretty ticked off. Then he sends me a text and calls me to come out there. Tells me a bunch a crap about my 3 year old car that just got the fuel system replaced and I'm like sir at this point I don't even care because I'm just ready to leave. I tried it again and I'm done with come here More
by shabeck5
Employees Worked With
Rick
November 04, 2022
worst experience ever at this dealership, I had a 3:30 appointment just an oil change. 2 hours later 5:30 my camry was ready, just an oil change. Terrible wait time, don't think it was worth it. Why have appointment just an oil change. 2 hours later 5:30 my camry was ready, just an oil change. Terrible wait time, don't think it was worth it. Why have an appointment? More
by joelrgamble
Employees Worked With
Lisa Parasrami
