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AutoNation Toyota Thornton Road

Lithia Springs, GA

Overview
Reviews
Vehicles
4.4
1,072 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,072 reviews

December 01, 2022

Kenneth Maxwell was awesome! He was very courteous, knowledgeable, & he had a sense of humor that kept the wait time pleasant. More

by Pepaustell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Maxwell
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Dec 02, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! Feel free to stop by if you ever need any more help.

November 29, 2022

They are knowledgeable about the vehicle. They are pleasant. They work with you to set an appointment that is best for you. More

by mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Nov 30, 2022 -

AutoNation Toyota Thornton Road responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2022

Excellence 360. I love this place, it is like home for me. Juan R. was fantastic!! More

by dorothycallies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
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Nov 29, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2022

I think I received a lemon. I will never buy a car from this dealership again. More

by shirleeg6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ANTHONY THORTON
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Nov 28, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

November 24, 2022

From the beginning, the transaction was shady. The car that I was assured was available was not the price that was advertised online. Then, the sales person told me he could get me a Rav4 XLE Pr More

by disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I would rather not say
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we regret your experience with us here but we are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

Nov 28, 2022 -

disappointed responded

I tried to call today but the GM was not available. As it turns out, I found the sticker from my car folded up in the glove box today and INTERESTINGLY, the car that I purchased was ALSO increased from the sticker price of $30,925 to$32,323...that is $1398 MORE than the sticker price...before adding on the "appearance protection" which was another $639 (I don't even know what that includes because the car didn't have the usual paint protective edging on the doors or behind the door handles). As I stated before, I will NEVER purchase a vehicle from AutoNation Toyota again.

November 24, 2022

Excellent Attention. And they helped my to buy my Truck. Very Satisfied with all the services They provided. Thanks TOYOTA! More

by Miryam
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José García.
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2022

Very kind and helpful to my car’s needs. I will come back again soon! More

by sunflowergirl0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
7268 Richard Nicely
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2022

Rick assisted me this time and he was great. My car was serviced and done at an appropriate time. More

by Ashanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hello Ashanta, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2022

Good and efficient services promptly. My services were done in a timely manner. Good explanation of services options and recommendations More

by fowowet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2022

Poor service all around and I had to bring my truck back because they did not fix it right and I had to wait 6 hours and it still wasn’t right poor service will not go back at all More

by Willie farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Di David
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hi Willie, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.

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