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AutoNation Toyota Thornton Road
Lithia Springs, GA
1,049 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,049 reviews
November 21, 2022
Went in for an oil change but ended up doing more work on my car. One of the members stayed late just to help me. Rick was very helpful and accommodating. Only downfall is the wait, I was there 4 hours but my car. One of the members stayed late just to help me. Rick was very helpful and accommodating. Only downfall is the wait, I was there 4 hours but worth the wait. Thank fotuto for servicing my Camry! Karen More
by Karen
Employees Worked With
Rick Nicely
November 21, 2022
This was my first time having my car serviced at this dealership. The appointment was easy to make by phone; I only had to wait a few minutes once I arrived; everyone was friendly and competent. With one dealership. The appointment was easy to make by phone; I only had to wait a few minutes once I arrived; everyone was friendly and competent. With one exception, they did exactly what I asked and more. Had to go back the next day for the last small item. More
by CLOTHPAINTINGSBYDAWN
Employees Worked With
Ravon Tolliver
November 20, 2022
These xxxxxxxx sold me a car 4 months ago for 25k. I have since lost my job and can no longe afford the vehicle. I tried to sell it back to them, fully expecting to take a 10-15% loss on the transacti I have since lost my job and can no longe afford the vehicle. I tried to sell it back to them, fully expecting to take a 10-15% loss on the transaction. They offered me 15k, a third less than I paid for it. Bottom line - they knowingly put people into automobiles that they are impossibly upside down on from the word go. Buy your car literally anywhere else. This is a scam operation. More
by csge
Employees Worked With
Mohammed, Kalei
November 17, 2022
5 stars for Courtney Golder, my service rep, a wonderful person who has helped me during several visits to Autonation over the past three years. He is a class act, very professional, every single time. Ho person who has helped me during several visits to Autonation over the past three years. He is a class act, very professional, every single time. However, if I return to this service location, I will be on the look-out for a sell-up guy who approached me with suggestions that were not really necessary. My visit was for just a maintenance check - before the winter months. My vehicle has 17,000 miles on it. I do not smoke, I do not carry pets in my vehicle, I drive 6 miles to work each day. The air quality in my vehicle was fine; but I agreed to the replacement of the cabin and engine filters. This guy seemed the type to approach women for the easy sell - I doubt he approached a man who was waiting on his vehicle. Then, he told me the filter would cost $63, until I showed him the Autonation email I received just before he approached me. When he saw the different quote in the email, $52, he so generously agreed to honor That cost. I looked up this item online, and saw they cost only $12! The next day, I learned that I can easily install those myself, and will do so when my mileage reaches 50K! I was also charged $17 for two squirts of a spray into two of my vents that left an oily residue ... wth?! I felt like this guy just used a sleazy tactic on me. I did not appreciate it, and hope this message teaches him to be more respectful and not underestimate people. I was told by the main office that he is a service manager named Sam Steed. Courtney should be promoted to his position because he is more honest and so much better with clients. More
by srs6361
Employees Worked With
Courtney Golder, sam steed
November 17, 2022
Quick proficient excellent customer service. Would recommend 10/10. I purchased my car from this location and go to this location to get my car serviced. Would recommend 10/10. I purchased my car from this location and go to this location to get my car serviced. More
by Tiakanika1
Employees Worked With
Frank
November 17, 2022
Went in for my tires rotation and oil changed. Customer service was excellent from service advisor and the technician was awesome got me in and out under an hour great service and he came out and Customer service was excellent from service advisor and the technician was awesome got me in and out under an hour great service and he came out and introduced himself and let me know my vehicle was ready and made sure there was anything else that I needed . I really appreciate it. A++ More
by Badcuda70
Employees Worked With
Reinaldo Glen, Jonathan Taylor
