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AutoNation Toyota Thornton Road

Lithia Springs, GA

4.3
1,049 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,049 reviews

December 12, 2022

I came in to look at the Corollas and had zero expectation of buying one that night. Sonnie was our salesman and he worked to get us a deal that we were happy with. It also helped that they had More

by Jodisan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonnie and Junior Vallejo
Dec 15, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2022

They know how to take care of their costumers make a great deal that awesome More

by Nelly.debrosse1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Dec 13, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2022

Service books more appointments than staff to do the work. I had to wait 2 hours to get an oil change. More

by aclay77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Dec 12, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6082 -- we hope to hear from you soon.

December 11, 2022

I came in to trade my truck in from u. s. auto and I was told my car didn’t have much equity on it so they suggested I give that car back and purchase one brand new with 0 miles on it so I More

by Kayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica
Dec 13, 2022 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2022

I have a 03 Camry and my check engine light was on. I was told it was my fuel pump and I was quoted a price for the part and labor. I informed The service advisor that some of my vacuum hoses had broke More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can’t remember the service advisor name but he was helpful I don’t think it was his fault.
Dec 12, 2022 -

AutoNation Toyota Thornton Road responded

Hello Mike, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 674-6082 at your earliest convenience to discuss how we can turn your experience into a positive one.

December 08, 2022

I feel like I was mugged and robbed! When I made the appointment I was told the cost would be @ $275 and would take about two hours. When the work was done it only took one hour but the More

by vicjane50dissatisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Dec 11, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we regret to hear that you are displeased with your recent experience with us. If you'd like, please contact our General Manager at (770) 674-6082. We'd appreciate the chance to make your experience a positive one.

December 08, 2022

Juan did a great job. The appointment process needs work. The pickup process needs work. When returning to get my vehicle , I asked another Advisor where to pickup up my More

by RWidener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 12, 2022 -

AutoNation Toyota Thornton Road responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 08, 2022

I never feel as confident leaving my car with anyone as I do with AutoNation Thornton Road! They're prompt yet friendly! More

by akumar305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
Dec 12, 2022 -

AutoNation Toyota Thornton Road responded

Hello, We appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 07, 2022

Richard was polite and prompt with seeing my car though arriving early. Would recommend again! More

by Tforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Dec 10, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

December 06, 2022

Excellent Customer Service from Anthony, my service advisor. This dealership is the only dealership that has been completely honest with me regarding the repairs needed for my vehicle. I've tried oth More

by Ramona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 09, 2022 -

AutoNation Toyota Thornton Road responded

Hi Ramona, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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