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AutoNation Toyota Thornton Road
Lithia Springs, GA
1,049 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,049 reviews
January 06, 2023
The shopping experience was painless and the staff was wonderful to work with. Even during the car shortage they found me the vehicle that suited my needs and worked out a great deal. wonderful to work with. Even during the car shortage they found me the vehicle that suited my needs and worked out a great deal. More
by dyerseve17
Employees Worked With
Kya Dotson
January 06, 2023
Until now, I did not realize how important it was to look at the ratings of dealerships. The way that you are handled while they are trying to sell you something.....and they're on their best behavior....giv at the ratings of dealerships. The way that you are handled while they are trying to sell you something.....and they're on their best behavior....gives you an insight on how they will handle any issues after you buy a car there. I would encourage you to pay attention to the low ratings that this dealership has received. Be aware! I made an appointment to test drive a car they had online. The drive to the dealership took me over an hour. I asked them to call me if anything changed so I didn't have to drive there for nothing. When I arrived, I was told that the car was in the service department and locked up. The sales person had told me that he would have the car up front and waiting for me.. It reminds me of the old adage of used car people being slick and untrustworthy....the good ole bait and switch. When I spoke to a manager, Winston, about the car not being available after i had made an appointment.....ranged from the sales person was new, to the car came from another dealership, to 'we're all human and we make mistakes'. He never apologized and only gave me lots of excuses. When one excuse didn't work then he tried another one. Personally, I don't trust them. I was told the car was on the lot and they would have it up front for me. I left a message for the general sales manager. And he never returned my call. Not surprised!!! I don't plan on doing business at this dealership because ' they're all human and make mistakes, they don't take responsibility or seemingly care if they make mistakes even if it impacts the customer. How they treated me as a new customer tells me a lot about how they may treat me After I buy a car. After spending all that time to drive there… it was worth it. Because I found out what was truly underneath the smiles and slick talk at this dealership. I was saved from doing business there. More
by Bk
Employees Worked With
Winston, Andre, Kai
January 06, 2023
Always seems to be short staff but staff is usually very nice. However, last time I went, they almost gave me the wrong car. They are sweet people but always seem to be scrambling. nice. However, last time I went, they almost gave me the wrong car. They are sweet people but always seem to be scrambling. More
by johnson.jayla
Employees Worked With
Not sure
January 05, 2023
Great experience with these folks. They really listened to what I was looking for and got me a truck on my time. After some troubling signs, I sent it back to be worked on and they f They really listened to what I was looking for and got me a truck on my time. After some troubling signs, I sent it back to be worked on and they figured the engine needed to be replaced. It's covered under warranty, so I'm greatly relieved. Their me hanics have been nothing but the most professional when communicating with me and they have really set the standard for customer service. More
by Anthonyhayes2008
Employees Worked With
Terrance
