AutoNation Toyota Thornton Road

I have purchased both of my vehicles 2016 and 2022 RAV 4’s I also have both vehicles serviced at at their service department. Never had any issues with making appointments. Always get recommendations on 4’s I also have both vehicles serviced at at their service department. Never had any issues with making appointments. Always get recommendations on maintenance never pushed which is what I like. More

I got the best guy to attend to me in a respectful manners thanks alot manners thanks alot More

Very good customer service. Mr. Anthony makes you feel very welcome, and takes the time to explain you what kind d of job will be done, and all the recommendations for what woul Mr. Anthony makes you feel very welcome, and takes the time to explain you what kind d of job will be done, and all the recommendations for what would be good to do.. Job it was done in a very timely manner. More

I always have a great experience at this dealership! The worst experience is the wait time. But every is very friendly and very helpful! The worst experience is the wait time. But every is very friendly and very helpful! More

Rick was professional and listen to my questions and followed up. He was able to provide options for me to make a clear financial decision and next steps. followed up. He was able to provide options for me to make a clear financial decision and next steps. More

It's a very clean and professional business. I would definitely recommend this dealership for anyone wanting a vehicle. Ask for Vanessa! I would definitely recommend this dealership for anyone wanting a vehicle. Ask for Vanessa! More

The service dept appointment started out as my worst customer service experience with your business. I was assigned to a service person named Richard. He was very RUDE to me I stsrted yelling I need a customer service experience with your business. I was assigned to a service person named Richard. He was very RUDE to me I stsrted yelling I need a manager. I had an appointment for service that was different from the work order. He berarted me because I couldn't tell him the name of the employee from your business that called me and that I didn't want or required was he had in writing. I advised him that I would take my keys and Leave. He said "Then LEAVE' I had stopped coming to the Thornton Road location because when I had previously appontments I would wait for hours before they got to my car so after I receivedthe call from them I said I would give them another chance. Richard needs to removed from working with customers. He isn't cusotomer friendly. The Service Manager Sam came to my rescue and assisted me with my needs and provided me with a follow-up service appointment and introduced me to Anthony who with assist me in the future. Thank you Sam!!! More

I have been a customer for over a year. Booking appointments can be a challenge at times. The service rep that assisted me on my last service appointment was Jay. He was professional, revie Booking appointments can be a challenge at times. The service rep that assisted me on my last service appointment was Jay. He was professional, reviewed the costs involved with my service before the work was done, and had my car completed when promised. More

Overall my family had a good experience today as were purchased a car. We had an issue with the finance policy. But we were able to work it out. The employees were courteous and professional. purchased a car. We had an issue with the finance policy. But we were able to work it out. The employees were courteous and professional. More

Easy shopping experience! ! And our salesman Sonny was super patient & helpful!!!! I love my new car!!!!!! ! And our salesman Sonny was super patient & helpful!!!! I love my new car!!!!!! More