AutoNation Toyota Thornton Road

Great service department and honest. Repaired our Elantra when we could not get return calls from Hyundai. Repaired our Elantra when we could not get return calls from Hyundai. More

The only person that makes things happen is Jade the general manager. The rest of the team from customer service to the service center are absolutely unqualified,rude, disrespectful and service center i general manager. The rest of the team from customer service to the service center are absolutely unqualified,rude, disrespectful and service center is a mine zero quality More

The service rep was very professional. He explained everything about the maintenance program. I was in and out in no time. He explained everything about the maintenance program. I was in and out in no time. More

Mamadu assisted me in the purchase of my 2023 Toyota Camry. He was very courteous, professional, and knowledgeable about the whole process and was there through every step working on options that would Camry. He was very courteous, professional, and knowledgeable about the whole process and was there through every step working on options that would meet both my vehicle and financing needs and demands, and never walked away to service other customers. I am extremely satisfied with my experience at AutoNation Toyota Thornton Road. More

I had to drop my car off for servicing and came back a few hours later. No problems at all few hours later. No problems at all More

Mr. Tolliver is ALWAYS great and my wait time was not too long!! The waiting area was not crowded and I was able to wait in comfort. Thank you!!! long!! The waiting area was not crowded and I was able to wait in comfort. Thank you!!! More

Excellent Service, they made trading (Toyota SUV) and buying this car an easy transaction, They listened to Me as a customer. Best customer service ever! I had purchased the trade in Toyota at the OTH buying this car an easy transaction, They listened to Me as a customer. Best customer service ever! I had purchased the trade in Toyota at the OTHER dealership (will not say name but they are located in Marietta) dealership and had a terrible experience. This one made up for my BAD experience there! Thank you all so much for making this experience a positive one. So far, i am loving my NEW car! More

In addition to the reason I brought my car in, the service rep provided me with a clear picture of the things that needed attention with my car. This list will assist me in completing needed repairs i service rep provided me with a clear picture of the things that needed attention with my car. This list will assist me in completing needed repairs in the near future. The repairs that were completed were done timely and I think at a fair price. Ravon provided excellent customer service. More

xxxxing xxxx Toyota recall over the bright light wiring overheating and possibly causing a fire. I put it off for months Had an appointment scheduled for Friday. I spend $20 on a ratty xxx taxi overheating and possibly causing a fire. I put it off for months Had an appointment scheduled for Friday. I spend $20 on a ratty xxx taxi ride home cuz I didn't want to sit in their uncomfortable waiting room for 3+ hours. I'm home and hour or so later I get a call from Rich, my service person, stating they don't have the replacement parts on hand and asked if I want to leave the truck since I was home or come get it and bring it back at 9am Saturday. I said keep it as long as she's secured. Their shuttle doesn't go beyond 7 miles according to one the other "service hustlers" that works there. I live 8.3 miles away. I spend another $21 on a not so clean Uber to get back. Get my truck and drive to Macon. Spending 7hrs working on moms house, cleaning and packing. It's dark when i leave and thankfully the headlights appear to be working. I pull the light handle towards myself to flash the brights and somethings different about it. A while down the road I push the light handle away from me and No Bright lights. Just regular lights, like nothing happens. So now Monday I've got to go back to Toyota and spend unknown hours waiting for them to fix this new problem. What's wrong with this world and substandard workmanship? More

Poor customer service, took over 15 min to locate my car and everyone was just sitting around like they didn't want to help. Then when my car is finally located he says my key fob has poor range instead of and everyone was just sitting around like they didn't want to help. Then when my car is finally located he says my key fob has poor range instead of suggesting it be replaced. Highly doubt I'll go back More