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AutoNation Toyota Thornton Road

Lithia Springs, GA

4.3
1,049 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,049 reviews

July 10, 2023

I had a courtesy oil change/tire rotation and a courtesy car wash. The service was fast and the associate Juan was very knowledgeable and polite. Thank you for your service. More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriquez
Jul 13, 2023 -

AutoNation Toyota Thornton Road responded

We are pleased to hear you had such a positive experience with us, Tee! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 07, 2023

The service was very professional and held to my appointment time. They were very kind. More

by kathygreen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian mcclain
Jul 10, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 06, 2023

Poor service and dishonest service reps. They overcharge and lie about why. They claimed my truck held 7 quarts of oil when the owners manual only calls for 6. More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Jul 07, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

July 04, 2023

Definitely much better than a few years ago. Regular maintenance service is much faster now and I’m usually out within an hour. More

by missjennipher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance
Jul 06, 2023 -

AutoNation Toyota Thornton Road responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 04, 2023

Purchasing the car was a good experience, nice sell man. At my 5,009 mile check it was fast but they didn’t reset my dashboard but luckily my grandson reset it and I didn’t have to return but overall it was More

by momentswebb@yhaoo.com
Service Time
Recommend Dealer
Yes
Employees Worked With
Sonnie,sell man-Richard,service advisor
Jul 04, 2023 -

momentswebb@yhaoo.com responded

Please check what changes you make to dash setting

Jul 06, 2023 -

AutoNation Toyota Thornton Road responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 03, 2023

Jareem has excellent customer service skills . My only complaint is that they adjust my seat from where I had it. I could barely squeeze my legs in when I picked it up. More

by scarlettcornell2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jareem
Jul 06, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (770) 674-6082 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

June 30, 2023

Great customer service and excellent salesmanship. Kihry really went the extra mile to make sure I got the exact vehicle I had been wanting. He worked with me hand in hand to get me the perfect car. More

by Christib23
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kihry, Anthony, and Ricardo
Jul 03, 2023 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

June 28, 2023

It was fine. If I could critique anything, I would say to throw a few thousand bucks at the customer waiting area for modernization, comfort, and aesthetics. I t More

by ACB
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nicely
Jul 03, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

They used to send coupons, for oil change , and they used to help me a lot, hopefully they can send the coupons again, because the repair are expensive and sometimes this can of coupons help a lot 😀😀 More

by Linda
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Reinaldo
Jun 29, 2023 -

AutoNation Toyota Thornton Road responded

Hi Linda, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (770) 674-6082 so we can assist you further.

June 26, 2023

Excellent Service. I was in and out for the oil change without a problem. I received information about future service needs and future cost. Thank you! More

by Ramona
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jareem Herman
Jun 29, 2023 -

AutoNation Toyota Thornton Road responded

Hi Ramona, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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