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AutoNation Toyota Thornton Road

Lithia Springs, GA

Overview
Reviews
Vehicles
4.3
1,049 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,049 reviews

September 04, 2023

A computer issue kept us there for 2. 5 hours. However, that was beyond the control of the service advisors. Rick Nicely is an asset to your dealership. We are very pleased with our ser More

by Lynnewes
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nicely
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Sep 06, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 04, 2023

My oil change was over $90. Website says $70. Thank you for lying to me. More

by lpmcgowan41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Sep 07, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

September 02, 2023

I had a great experience. Detrick Berry, the salesperson I dealt with, was great and knowledgeable. More

by prromain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Detrick Berry
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Sep 05, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 31, 2023

Really great service Rick was really helpful and polite as well as quick service.Thanks More

by bridgett_gentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Aug 31, 2023 -

bridgett_gentry responded

Really impressed with the courteous service of Rick very polite and helpful thank you so much.

August 31, 2023

I've been bringing my wife's Camry to Toyota Thornton Rd. for several years now. And the service team is fantastic with excellent customer service. More

by mike.riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nicely
Report | Print
Sep 04, 2023 -

AutoNation Toyota Thornton Road responded

Hello, your wonderful feedback and rating mean a lot to us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2023

The service center was very fast and efficient! Thanks Toyota Auto Nation. Customer Service was excellent! More

by Dontae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, John and Victor
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Sep 03, 2023 -

AutoNation Toyota Thornton Road responded

Hi Dontae, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for the high star rating! If you ever need help, just give us a call. Happy motoring!

August 27, 2023

A wonderful customer service, great place, good pricing, good time. Everything is wonderful plus the employers attitude is upstanding. Nice work! More

by Guerra Irma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nicely
Report | Print
Sep 03, 2023 -

AutoNation Toyota Thornton Road responded

Hi Guerra, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 27, 2023

Great customer service received from Joshua D! Also, the wait time was shorter than expected. More

by Kadey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Deshazor
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Aug 30, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2023

I have been going to this dealership for years on and off. I've seen a lot of changes with the employees , especially this visit. Had a very good experience with Service writer Terrance. More

by Ken K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance
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Aug 26, 2023 -

Ken K responded

I unfortunately have to return with my truck to be looked at again. The problem is still happening at higher speeds of 50+. Still getting pulsating in the braking.

August 25, 2023

Just purchased my forth Rav4 from Auto Nation Lithia Springs. Tony Thornton did a great job. And everyone else as well did good. More

by dalestrickland38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Thornton
Report | Print
Aug 30, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! Please let us know if there is anything else we can do for you; we are more than happy to help!

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