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AutoNation Toyota Thornton Road

Lithia Springs, GA

Overview
Reviews
Vehicles
4.4
1,063 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,063 reviews

October 17, 2023

Staff was very attentive, friendly and helpful before the sale. After the sale, phone calls were not returned, emails not answered, staff pretty unavailable. Disappointing and frustrating! More

by EL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John
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Oct 20, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (770) 674-6082.

October 15, 2023

Both Emmanuel and Ricardo were very friendly, efficient, good sense of humor. We got a great car. More

by swing1027
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel, Ricardo, Carl
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Oct 17, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2023

Denard and Courtney from service is awesome. Highly recommend. Get your vehicle serviced with them. More

by ornellapm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennard, Courtney
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Oct 18, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

October 14, 2023

The staffs at this location are very welcoming. They will go above and beyond. Great service all the time. More

by rosalee470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget names
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Oct 16, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need help, just give us a call. Happy motoring!

October 14, 2023

They were very nice and kept me informed about my car. Everything was done fast. I will definitely use them again. More

by hovi4292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Oct 16, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 13, 2023

Good service . Friendly staff. Professional .short wait time. Got an oil change and tire rotation. More

by Grygrnrs24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 15, 2023 -

AutoNation Toyota Thornton Road responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2023

He is very kind, and repairs are completed early. I am satisfied; I will be back More

by Kimyongchorl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Golder
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Oct 12, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. We look forward to your next visit! Take care!

October 11, 2023

I had an appointment on Monday 10/9/23 and requested a ride to work and was told the shuttle wasn’t available and I didn’t even have an advisor I have been coming to this delayer for 10 years. So I had to More

by andreag223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Oct 12, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6082 -- we hope to hear from you soon.

October 10, 2023

This was the shortest amount of time I have spent getting my oil changed since they started having the service writers also check people out. More

by Margaret.Tatro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance
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Oct 12, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

October 09, 2023

Clean service center Customer Service Represetative was personable, professional, informative, and listened to the customer. Dennard kept me informed about everything that had to be done with the car as w More

by Schiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennard Addison
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Oct 12, 2023 -

AutoNation Toyota Thornton Road responded

Hi Schiz, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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