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AutoNation Toyota Thornton Road

Lithia Springs, GA

Overview
Reviews
Vehicles
4.4
1,067 Reviews
As one of the largest Toyota dealerships in the Atlanta area, AutoNation Toyota Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, at the corner of Thornton and Blairs Bridge. Featuring one of the largest inventories of new and used Toyota cars, trucks, and SUVs around, AutoNation Toyota Thornton Road is the go-to place for all things Toyota. Whether you're experiencing a Toyota for the first time, or are a long-time Toyota owner, our team at AutoNation Toyota Thornton Road looks forward to your visit!
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1000 Blairs Bridge Road

Lithia Springs, GA

30122

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Showing 1,067 reviews

August 03, 2021

I had a 7 am service appointment yesterday and got out of there at 10 am 3 hours and all they did was rotate my tires and inspect More

by tgravley910
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
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Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6082 to discuss what we can do to help.

August 02, 2021

Time effective, vey understanding with dropping off car and calling once diagnostics test was completed. very thorough and detail about the discovery as well as price cost for repairs amd parts More

by DeAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denard
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Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Hello Deann, thank you for your positive review. We're happy to have been of service to you. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 02, 2021

Mr. Ricky Taylor took care of me . Very nice person- got me in and out. Oil changed . Saturday 7:15 am - great service. I felt safe More

by Wheelca9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Taylor
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Aug 02, 2021 -

Wheelca9 responded

Got my oil changed on a Saturday morning 7:15 am I was there. Ricky Taylor took very good care of me. I was in and out within an hours. Very good service I felt safe inside waiting for my car.

Aug 02, 2021 -

Wheelca9 responded

Great service.

Aug 02, 2021 -

Wheelca9 responded

Hello all went well on my oil changed

August 02, 2021

My wife arrived at 11:20 as scheduled. Oil change and tire rotation. She left Thornton Rd. Toyota at 3:00. 2 hours 40 minutes. Not acceptable for scheduled service. NO I would not recommend this service More

by bigmac764
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.

August 02, 2021

When it comes to service, my Advisor Ricky Taylor is the best. He keeps me informed of my vehicle and the pricing. Very informative and nice. More

by Drredmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Taylor
Report | Print
Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Drredmon, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2021

The service for me was poor! have to wait for 4hrs to do the 15k service change oil. i made an appointment but seems like walk in. i never had a service that took 4hrs for the change oil. very disappointed. More

by anjoramel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
i forgot
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Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Hi Anjoramel, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

July 30, 2021

Very bad customer service not telling me established time not telling me Price prior the job done he kept me waiting area for almost 5 hours with out tell me nothing so on...... More

by Abdul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney Golder
Report | Print
Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Hi Abdul, we are deeply disappointed by your experience at AutoNation Toyota Thornton Road. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.

July 30, 2021

Good service i love the way i was treated nothing negative to said but thank you Toyota.I’m very satisfied .good work thank again. More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Glen
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Aug 19, 2021 -

AutoNation Toyota Thornton Road responded

Hi Angel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2021

Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job Great job More

by montezwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard Addison
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Aug 14, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2021

Dennard in the service department was wonderful!! I only wish my car would tell me when it’s not going to start!!!! It’s not even 1year old!!!!!!😩 More

by Holly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard
Report | Print
Aug 14, 2021 -

AutoNation Toyota Thornton Road responded

Holly, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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