AutoNation Toyota Tempe - Service Center
Tempe, AZ
1,301 Reviews of AutoNation Toyota Tempe - Service Center
Service Advisor Jorge Ibarra did an outstanding job of customer service today. I brought my 2014 Camry Hybrid in for maintenance and for repair of the front bumper which was loose on one side due to hangi customer service today. I brought my 2014 Camry Hybrid in for maintenance and for repair of the front bumper which was loose on one side due to hanging up on a parking block. Jorge was very helpful in discussing the issues. He returned the car in very good time AND the bumper was fixed at no charge. I appreciate that - I have been coming here since 2014 and have never felt that charges were being piled on. Just the opposite. Thank you Jorge! More
Oil cap was not replaced after oil change. Five minutes after leaving dealership I smelled smoke and stopped. Opened the hood and oil was dripping down on the engine. Luckily I found the cap a Five minutes after leaving dealership I smelled smoke and stopped. Opened the hood and oil was dripping down on the engine. Luckily I found the cap and was able to clean up the oil before more damage was done. More
I had a very long day and confusion as to who was servicing me. I purchased a Honda with a Toyota Auto Nation service agreement. i mistakenly went to Honda for service. I wasn't informed until app servicing me. I purchased a Honda with a Toyota Auto Nation service agreement. i mistakenly went to Honda for service. I wasn't informed until approx. an hour later that I needed to go down the road to Toyota. Once I was in the proper place I was informed of the progress of my car by Eddie. He was very helpful on what would happen with my filter replacements,which had to be ordered. Instead of me waiting longer I was sent home and asked to come back once the filter was received. I could not return due to my unexpected illness. Of course Eddie was off and the filter was used on another car. This is when Chris had a filter delivered and I returned in 3 hours, Chris replaced the filter and sent me on my way in 15 min. Thank you for your excellent service. More
I found the several people who helped my during my visit for maintenance of my Sienna van were exceptionally nice. The service was timely , the waiting area was pleasant and it was good coffee along with a for maintenance of my Sienna van were exceptionally nice. The service was timely , the waiting area was pleasant and it was good coffee along with a little treat. Everything was explained well...people were very friendly and helpful. , More
There service department is still suffering from Covid. They used to wash your car and take their time with your vehicle. Now I think they rush them through without quality checks. They used to wash your car and take their time with your vehicle. Now I think they rush them through without quality checks. More
Went in for simple oil change and tire rotation for 100 bux. The tpms was not reset and is lit on the dash. Three calls to Service with messages left not returned two weeks later Not Happy! bux. The tpms was not reset and is lit on the dash. Three calls to Service with messages left not returned two weeks later Not Happy! More
It was my first time coming to this dealership for service. They were very organized and professional. Waiting area is very spacious. Service was done in a timely manner. Also had shuttle service avai service. They were very organized and professional. Waiting area is very spacious. Service was done in a timely manner. Also had shuttle service available if you do not want to wait there. More