AutoNation Toyota Tempe

The customer service from the sales representative who sold me my car (Abu) was outstanding! He always made sure I had water, was very attentive to what I wanted in a vehicle, and was patient/listened whe sold me my car (Abu) was outstanding! He always made sure I had water, was very attentive to what I wanted in a vehicle, and was patient/listened when I was making decisions. The service department who worked on my vehicle before taking it home was not very responsive when I was trying to ask about the eta on my vehicle being finished however my sales rep stepped in and got back to me the second he was available. More

Unfortunately, Sarah who schedules did not follow thru on my call and I had to repeatedly keep calling to set up my recalls, but other than that, this is the best dealership that I have been doing business w my call and I had to repeatedly keep calling to set up my recalls, but other than that, this is the best dealership that I have been doing business with for more than 20 years. Their actual service team definitely care and go the extra mile for their customers and they prove it every time I go into the dealership. More

AN Tempe-great customer service! They strive to please & accommodate the customer. For an oil change I received two reminder call/emails. Chris Keenan-advisor was very helpful explaining the technologica accommodate the customer. For an oil change I received two reminder call/emails. Chris Keenan-advisor was very helpful explaining the technological aspects of my car. Overall great experience! More

I took my 2013 Toyota Corolla S in because of a safety recall. I'm new to Phoenix and was a little out of my comfort zone but quickly felt at ease with a welcoming face. Eddie answered my questions, expla recall. I'm new to Phoenix and was a little out of my comfort zone but quickly felt at ease with a welcoming face. Eddie answered my questions, explained that it could take some time and escorted into the waiting area. I decided to go the parts department since I needed a spare key as well. I apologize I do not remember the man's name. He was very polite and professional as well. I spent two and a half hours at the dealership. There was confusion when the valet brought my car. There was a number on my paperwork but the key tag stapled to the it had a different number. Unfortunately, the gentleman brought the wrong car up. He was very apologetic and I assured him that he did not need to be because I understood. Another man quickly found my keys and brought my car up (as it was very cold outside). As I was driving away I notice papers from my glove compartment on the floor. I pulled over, called AutoNation and left a message for Eddie. Unfortunately, till this day he never returned my call. I noticed a sign stating that the dealership would not be responsible for items left in vehicle. I must say I did not appreciate that someone was going through my glove compartment. More

Service Representative (Michael) was very friendly and knowledgeable. He didn't try to sell you on services that you didn't need. knowledgeable. He didn't try to sell you on services that you didn't need. More

Ryan Washington was a excellent sales man.I would do business with him again. He made sure I had the car I wanted. business with him again. He made sure I had the car I wanted. More

Jorge was very patient and attentive before the service. Also took a personal request seriously. Great job! Also took a personal request seriously. Great job! More

Auto service was very good as usual. Ride home provided by AutoNation was inconvenient. Driver took me a half hour out of the way to pick up another of their customers to take back to AutoNation, then he by AutoNation was inconvenient. Driver took me a half hour out of the way to pick up another of their customers to take back to AutoNation, then he dropped me off at home. More

They treated me right from the beginning, never over promised anything and delivered as stated. They gave me a fair trade in price for my car and followed up on the sale. promised anything and delivered as stated. They gave me a fair trade in price for my car and followed up on the sale. More

Had an awesome experience at autonation toyota. The negotiations were made over the phone which made it easy. The one thing I’d wish they’d tell you ahead of time is how having to buy gap insurance wil negotiations were made over the phone which made it easy. The one thing I’d wish they’d tell you ahead of time is how having to buy gap insurance will raise the price/monthly payment. It caught me by surprise and felt pretty tricky but then again I could’ve done more research. Other than that as a first time buying a new car, the process didn’t feel difficult at all. Thanks to everyone there who took care of me and i love my new car!!! Cant stop driving it haha More