AutoNation Toyota Tempe

AN Tempe-great customer service! They strive to please & accommodate the customer. For an oil change I received two reminder call/emails. Chris Keenan-advisor was very helpful explaining the technologica accommodate the customer. For an oil change I received two reminder call/emails. Chris Keenan-advisor was very helpful explaining the technological aspects of my car. Overall great experience! More

I took my 2013 Toyota Corolla S in because of a safety recall. I'm new to Phoenix and was a little out of my comfort zone but quickly felt at ease with a welcoming face. Eddie answered my questions, expla recall. I'm new to Phoenix and was a little out of my comfort zone but quickly felt at ease with a welcoming face. Eddie answered my questions, explained that it could take some time and escorted into the waiting area. I decided to go the parts department since I needed a spare key as well. I apologize I do not remember the man's name. He was very polite and professional as well. I spent two and a half hours at the dealership. There was confusion when the valet brought my car. There was a number on my paperwork but the key tag stapled to the it had a different number. Unfortunately, the gentleman brought the wrong car up. He was very apologetic and I assured him that he did not need to be because I understood. Another man quickly found my keys and brought my car up (as it was very cold outside). As I was driving away I notice papers from my glove compartment on the floor. I pulled over, called AutoNation and left a message for Eddie. Unfortunately, till this day he never returned my call. I noticed a sign stating that the dealership would not be responsible for items left in vehicle. I must say I did not appreciate that someone was going through my glove compartment. More

Service Representative (Michael) was very friendly and knowledgeable. He didn't try to sell you on services that you didn't need. knowledgeable. He didn't try to sell you on services that you didn't need. More

Ryan Washington was a excellent sales man.I would do business with him again. He made sure I had the car I wanted. business with him again. He made sure I had the car I wanted. More

Jorge was very patient and attentive before the service. Also took a personal request seriously. Great job! Also took a personal request seriously. Great job! More

Auto service was very good as usual. Ride home provided by AutoNation was inconvenient. Driver took me a half hour out of the way to pick up another of their customers to take back to AutoNation, then he by AutoNation was inconvenient. Driver took me a half hour out of the way to pick up another of their customers to take back to AutoNation, then he dropped me off at home. More

They treated me right from the beginning, never over promised anything and delivered as stated. They gave me a fair trade in price for my car and followed up on the sale. promised anything and delivered as stated. They gave me a fair trade in price for my car and followed up on the sale. More

Had an awesome experience at autonation toyota. The negotiations were made over the phone which made it easy. The one thing I’d wish they’d tell you ahead of time is how having to buy gap insurance wil negotiations were made over the phone which made it easy. The one thing I’d wish they’d tell you ahead of time is how having to buy gap insurance will raise the price/monthly payment. It caught me by surprise and felt pretty tricky but then again I could’ve done more research. Other than that as a first time buying a new car, the process didn’t feel difficult at all. Thanks to everyone there who took care of me and i love my new car!!! Cant stop driving it haha More

I made an appt and waited. They were right on with time they estimated and pleasa nt and professional. they estimated and pleasa nt and professional. More

I have had my car serviced at Auto Nation Toyota since I purchased it in 2013. They have done a great job each time I took it in. The service department is very well organized and efficient. purchased it in 2013. They have done a great job each time I took it in. The service department is very well organized and efficient. More