AutoNation Toyota Tempe

Lost a customer. Today went to look at a car which showed on their website. I was told the vehicle was a new trade and could not be looked at driven etc. they why is Today went to look at a car which showed on their website. I was told the vehicle was a new trade and could not be looked at driven etc. they why is is listed for sale if it’s not ready for sale. I have purchased my last 2 vehicles from them but today’s experience ruined that. When I complained at the managers desk up front they were rude more than one of them. When we left the store the mocked us. So unprofessional, because of the way they we were treated they lost a repeat customer. Sad part they don’t care just another number. More

1/5 stars — Do not trust this dealership or their service department This has been one of the worst experiences I've had with a dealership. My Land Cruiser has only 4,500 miles and has already been in for department This has been one of the worst experiences I've had with a dealership. My Land Cruiser has only 4,500 miles and has already been in for service 3 times for a serious suspension problem, and they still won't properly troubleshoot it. Over bumps and cracks, the vibration is so bad that the vehicle loses control above 55 mph. I've had 3 sets of tires swapped trying to chase down the issue on my own because they wont and it's still not fixed. Something is wrong with the suspension or drivetrain. Management makes promises and then stops responding. Their service manager, Brandon, personally asked me to take down a previous negative review back in May, promising he'd make things right. As soon as I removed it, he then ghosted me completely. If you're considering buying here or using a warranty here, don't count on it. They'll say whatever keeps their review score up, not what actually gets your car fixed. A genuine safety issue like a vehicle losing control at highway speed should never be treated this casually. More

Paul made the car-buying experience a great one. I came in very prepared and knew exactly what I was looking for, so I really appreciated Paul taking the time to work with us and make sure everythin I came in very prepared and knew exactly what I was looking for, so I really appreciated Paul taking the time to work with us and make sure everything came together. The process had a few bumps at the beginning, but Paul genuinely listened, worked with us, and made things right. By the end of our visit, he completely turned the experience around and made sure we left happy with our RAV4. I really appreciate his professionalism, communication, and willingness to go the extra mile. Thank you, Paul, for making sure we had a great experience! More

One of my favorite things to do is purchase a new car. I had gone to camelback Toyota and wasn’t happy with their sales process and how annoying they are. Came over to AutoNation Toyota and really liked I had gone to camelback Toyota and wasn’t happy with their sales process and how annoying they are. Came over to AutoNation Toyota and really liked Damien’s treatment and genuineness. I actually came to look for a used one, but the resale price for a used Toyota is insane! Ended up going with new since I could get the color I wanted in a trim I wanted in a price not too far from used. They matched my trade in price from camelback and found me a car I was happy with. Overall I realized I had taken several test drives when deleting the remembered cars off my phones Bluetooth . And Damian was so sweet and patient the whole time, including fast in bringing the cars out to drive and look at while we whittled down the trim levels and options. His hospitality background shines bright. 😊 Shout out to Phil also. He knows how to work. He also didn’t annoy me with things that don’t matter to me. Like getting me the best interest rate possible for a 6 yr loan (which I didn’t know until the finance guy told me later during paperwork). Or working on getting me financing thru different banks. I didn’t even realize that part until I received a letter from Bank of America weeks later. Man is a low-key car loan ninja. 🥷 Finance guy (who I didn’t catch his name) was very informative and I didn’t feel pressured to do things I didn’t feel like. Usually seeing the finance guy is the worst part of buying a car, but this one was chill. He made signing for a new car loan fun! Which is not the norm. I hope he feels better and is less gimpy after his vertebrate surgery. (It’s not a tail!) 😉 Overall I know I’m a really annoying person to sell anything to. But they sold water to this well. And this well is pretty happy every time it drives the car. I’ve been a Honda gal my whole life, but happy to now join the Toyota family. More

Robert B helped us on a deal on Toyota Corolla. Our fourth car here. Yes Our fourth car here. Yes More

I had such a great experience working with Robert Bapst! He helped me purchase my first brand new car, and he made the entire process so easy and exciting. He was incredibly helpful, patient, knowledgeable, He helped me purchase my first brand new car, and he made the entire process so easy and exciting. He was incredibly helpful, patient, knowledgeable, and never made me feel pressured or rushed. He took the time to answer all of my questions and made sure I felt comfortable and confident throughout the whole process. Buying my first new car was a really big moment for me and I couldn’t have asked for a better experience. Highly recommend asking for Robert if you’re looking for someone who is genuinely helpful and makes car buying stress free! More

Great service. Fixed what was needed and communicated well. Matt did a great job of getting us what we needed Fixed what was needed and communicated well. Matt did a great job of getting us what we needed More

Just bought a new Tacoma. We had a great experience. Our salesman Paul made it quick and easy. We had a great experience. Our salesman Paul made it quick and easy. More

I wasn't planning to buy a vehicle. I was there with my son who was looking for a vehicle. I now have a new vehicle that I like a lot more that the one I traded in I was there with my son who was looking for a vehicle. I now have a new vehicle that I like a lot more that the one I traded in More

Excellent Experience at AutoNation Toyota Tempe. Robert Bapst was an outstanding sales associate and truly made the entire process easy and enjoyable. I placed my deposit on a 2026 Toyota Corolla Robert Bapst was an outstanding sales associate and truly made the entire process easy and enjoyable. I placed my deposit on a 2026 Toyota Corolla in mid July. Robert followed up consistently and kept me updated on the vehicle’s arrival. He was professional, courteous, responsive, and always easy to deal with. Finance Manager Eleno Aldaz was also a pleasure to work with. The finance process was straightforward and comfortable, with no high-pressure sales tactics, which I really appreciated. I also had the opportunity to meet Sales Manager Phil Cash. He was very pleasant and welcoming. His professionalism added to an already great experience. From beginning to end, the entire team made my purchase a positive and stress-free experience. I highly recommend AutoNation Toyota Tempe and especially Robert Bapst! More