AutoNation Toyota Tempe

Worked with Robert Bapst. Great customer service. Easy to work with. He will go out of his way to make sure you have a great car buying experience. Great customer service. Easy to work with. He will go out of his way to make sure you have a great car buying experience. More

Work done in a timely manner. Dealership clean and comfortable while waiting for oil change . Dealership clean and comfortable while waiting for oil change . More

Excellent service, informative and fast, very thorough care on the truck with a sense of empathy care on the truck with a sense of empathy More

I took my car in on the busiest Saturday of the year. The service department line full of beautiful Toyotas. Samuel and the concierge were helpful, friendly and the check out process was quick. The service department line full of beautiful Toyotas. Samuel and the concierge were helpful, friendly and the check out process was quick. More

Excellent customer service, Anthony Martinez professional on what he does. I appreciate the follow up phone call to make sure I was happy with the purchase and service provided at the dealership. Will defini on what he does. I appreciate the follow up phone call to make sure I was happy with the purchase and service provided at the dealership. Will definitely recommend AutoNation Toyota in Tempe to friends and family. More

AOn February 23, 2026, my wife’s 2022 Toyota Venza was brought in for a routine oil change at AutoNation Toyota of Tempe approximately 38,377 miles at the time. About three hours later, when dealership st brought in for a routine oil change at AutoNation Toyota of Tempe approximately 38,377 miles at the time. About three hours later, when dealership staff brought the vehicle forward and stated that the service had been completed, loud metal-on-metal scraping and screeching noises were immediately heard coming from the engine. My wife did not take possession of the vehicle or leave the premises. The vehicle remained under the dealership’s control for more than three weeks while we awaited written confirmation of coverage to protect against any future engine failure attributable to this event. Unfortunately, none of the initial assurances of protection have materialized. The prolonged lack of feedback reflected a clear disregard for the customer’s time, inconvenience, and legitimate concerns. Meaningful updates were not provided for weeks, leaving us without clarity or confidence in the handling of the matter. More

Jessi Tays is a phenomenal service advisor. He keeps me up to date with the needs of my vehicle. My vehicle is in optimal shape thanks to the help of Jessi and staff. Thank you for all you do🤙 He keeps me up to date with the needs of my vehicle. My vehicle is in optimal shape thanks to the help of Jessi and staff. Thank you for all you do🤙🏽 More

Very busy place but everyone is very nice and they work hard. Shuttle is good but there is a bit of a wait to get it. hard. Shuttle is good but there is a bit of a wait to get it. More

I don't understand why anyone makes an appointment time, if the service department takes any and all walk ins before the appointment. If I have an appointment time, my car should be taken care of as close t if the service department takes any and all walk ins before the appointment. If I have an appointment time, my car should be taken care of as close to that time as possible. My last service, I had a time of 10am and my car wasn't done for 5.5 hrs. It was a simple oil change and I was waiting inside. More

Treated very nicely. Salesman was very helpful. She explained the vehicle accessories completely. She compared the vehicle s. Salesman was very helpful. She explained the vehicle accessories completely. She compared the vehicle s. More