AutoNation Toyota Spokane Valley - Service Center

There’s a reason my vehicles last so long. I have them serviced at AutoNation Spokane Valley when service is required because they just work on what is due for service. They also check anythin I have them serviced at AutoNation Spokane Valley when service is required because they just work on what is due for service. They also check anything I ask and also let me know if they find something that might need work on down the road. My vehicles are twenty one and nineteen years old respectively and I don’t have to worry about how long they will last. More

Satisfied with service for my 2009 Rav4 Limited. Requested Services: SDC Rear Differential Full-Syn - 96oz **Ask about our Protection Plan SDC Brake Fluid DOT 4 Service **Ask about our Protecti Requested Services: SDC Rear Differential Full-Syn - 96oz **Ask about our Protection Plan SDC Brake Fluid DOT 4 Service **Ask about our Protection Plan SDC Front Differential Full-Syn - 64oz **Ask about our Protection Plan More

Service tech did a poor job. Supposed to change oil with synthetic, but used conventional instead. Tires were rotated, but one hubcap was not put back on correctly, and almost ca Supposed to change oil with synthetic, but used conventional instead. Tires were rotated, but one hubcap was not put back on correctly, and almost came off after leaving the shop. Windshield washer fluid was no topped off - only half full. More

no longer think they are taking care of people they service they selling stuff you don't need just to up charge you for a service call will not be returning and will buy my next Toyota somewhere else. service they selling stuff you don't need just to up charge you for a service call will not be returning and will buy my next Toyota somewhere else. h More

Dealer was clear about the upkeep maintenance options I could opt to have performed on top of my covered oil change and tie rotation. They kept to the time window they said when I handed over the keys. could opt to have performed on top of my covered oil change and tie rotation. They kept to the time window they said when I handed over the keys. More

Great maintenance team. Fixed the problem and was very informative of the issue needing repair. Fixed the problem and was very informative of the issue needing repair. More

What a disappointment. I called 3 times to get an update on the status of my truck and finally had to go by in person in order to get any answers. To cap off the whole ex I called 3 times to get an update on the status of my truck and finally had to go by in person in order to get any answers. To cap off the whole experience that did not even fix the issue! The trailer left brake light is still on regardless of the truck running or not. They then gave me a estimate for over $1,100. I called Parker Toyota and made an appointment and they resolved the issue for a little over HALF of the price of the AutoNation estimate! Don't waste your time at this dealership. More

Auto Nation Spokane Wa. Does an excellent job when it comes to Repairs &Maintenance of My Rave 4. Dave explains the items that need replaced and the ones that wil need repla Does an excellent job when it comes to Repairs &Maintenance of My Rave 4. Dave explains the items that need replaced and the ones that wil need replaced. They set me up on a Dealership Schedule. They are Honest & work is done in a reasonable amount of time. More

Took my new Sienna in for ToyotaCare 10k mi. new car service. Several people were milling around in the service entrance area waiting for help. No name signs at service advisor workstations, so new car service. Several people were milling around in the service entrance area waiting for help. No name signs at service advisor workstations, so I didn't know which one was my assigned person Jeffrey. After about 5 minutes, I just interrupted an advisor and asked for Jeffrey; found out he wasn't in that day, and to just wait for help. Jamie Burns helped me after the queue cleared. Intake processing was fine. In about 25 minutes, I received an email with a completed Multipoint Inspection form; then about 17 minutes after the 1st email, I received exactly the same email again. Strangely, they didn't give me a paper copy of the form when the car was delivered. Car was in good condition, except driver's floor mat was dirty. Later that day, I got a weird text message saying more work was needed, but with no details, and with a link to a photo of my car up on a rack with the tires & wheels off (probably during the tire rotation). I left a voicemail message with Jamie about what extra service was needed, but did not hear back. I finally called the service department 4 days later, and the guy I reached just laughed it off, said no service was needed, and that it was an automated call-center system that had sent the photo. It was not reassuring. I'll go to another dealer next time. More