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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
393 Reviews

393 Reviews of AutoNation Toyota Spokane Valley - Service Center

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October 12, 2023

All were very professional and informative throughout the appointment from the first scheduling to the final service. More

by patchmanwhitaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Royce
Oct 14, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2023

Brought my van in for servicing before Winter starts, my concerns were addressed and taken care of. More

by jillnstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cane
Oct 09, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

I find them easy to work with. They make sure I understand what the car needs before doing the work. Great People from buying the car 7 years ago to today. More

by rjmfishburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Oct 06, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 02, 2023

Dave was always helpful service tech. I have gone to Auto nation for a year and have had good service. The special really helped since we are retired. More

by rayfaithlimb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 05, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 30, 2023

I went to auto nation . My camera had a leaky rear strut. Everything was smooth, and they were incredibly experienced in. There was no problem they told me. I need to replac More

by kennethpinkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ma
Oct 03, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2023

Staff were friendly but somewhat unprofessional at times. Brought in for service. I had to come back next day to have something fixed and was told it was my fault rather than take responsibility for them cau More

by tk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK
Oct 01, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Spokane Valley. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

September 28, 2023

I really appreciated the service rep who worked with me, I believe it was David Merkle. He was cheerful and made me feel very welcome. He did a lot of things to help me get discounts on various items. He ex More

by Ruth S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 01, 2023 -

AutoNation Toyota Spokane Valley responded

Hi Ruth, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 26, 2023

Good service in shop, but challenging to get ahold of anyone by phone. Service writer was responsive and helpful, but service took longer than expected which was frustrating because I chose to wait. Will More

by CF
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 26, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Spokane Valley. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (509) 850-9359 -- we hope to hear from you soon.

September 25, 2023

Great service as always! I would not go anywhere else to have my Toyota serviced. More

by M Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 27, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

The service representative was very helpful and listened and addressed my concerns, I am very thankful for his effort. More

by Isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 27, 2023 -

AutoNation Toyota Spokane Valley responded

Hi Isaac, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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