AutoNation Toyota Spokane Valley - Service Center

David provided great customer service ---communicated with me while I waited for 3 hours for an oil chg/tire check and emergency brake adjustment, all warranty work. The reason I did not give 5 stars is with me while I waited for 3 hours for an oil chg/tire check and emergency brake adjustment, all warranty work. The reason I did not give 5 stars is because 3 hours is just too long too wait for that work, in my opinion. This was not David's fault...... More

Service at this specific dealership has always been very good. I would recommend them to anybody. Jeff Cane was very informative with things that need to be done for the car. good. I would recommend them to anybody. Jeff Cane was very informative with things that need to be done for the car. More

Best dealership I've ever dealt with! Always friendly and professional! professional! More

They did a check up and did other services I asked them to look over and fix if needed. They have friendly staff. Love it there. to look over and fix if needed. They have friendly staff. Love it there. More

Very professional. Service Competed timely. Just a 5000 mile routine service, but a ;gas cap had malfunctioned and the service tech made sure it was replaced mile routine service, but a ;gas cap had malfunctioned and the service tech made sure it was replaced More

Just had my car serviced (fluid checks, filters changed, etc). Spokane AutoNation"s Service Departmrnt is the best ever! Awesome customer service from David Merkle, Service Advisor! Thank you, Spokane AutoN etc). Spokane AutoNation"s Service Departmrnt is the best ever! Awesome customer service from David Merkle, Service Advisor! Thank you, Spokane AutoNation Toyota!👍 More

Always excellent Service! Very knowledgeable and friendly.Will always bring my vehicles here for there service. Nice waiting area with good amenities. Very friendly staff. friendly.Will always bring my vehicles here for there service. Nice waiting area with good amenities. Very friendly staff. More

Even though the fuel pump failed on my 2019 Highlander, Mike, my service rep worked with me by keeping me informed on the status of the repair for my car. While it took a while for the parts to come in, b Mike, my service rep worked with me by keeping me informed on the status of the repair for my car. While it took a while for the parts to come in, both the repair and the recall were addressed (saving my an extra visit to the service center). I appreciate the use of the rental car during the period my car was unavailable. Also the folks at Thrifty Rent a Car were really nice and helpful when I came to pick up my car. More

Just once just once one time I would like to get my vehicle back as clean as you got it for service. I even had you wash it and it still came back with oil on the paint, and grease on the inside door h vehicle back as clean as you got it for service. I even had you wash it and it still came back with oil on the paint, and grease on the inside door handles. There is only one reason why I use your service dept and that is convenience I have purchased three vehicles from you and now about done with this. You need to follow Honda’s policy there service is excellent, that’s right I own a honda also. More

Average to Below Average I just moved to Spokane from another community with a 2019 Camry needing its 5,000 mile check up. I was given conflicting information by different re I just moved to Spokane from another community with a 2019 Camry needing its 5,000 mile check up. I was given conflicting information by different representatives, I was told to come in early to get out early. I didn't get out until after they closed to the public. When I got my car back the passenger seat was rolled as far back as it can go, the back so set back as far as it can go, the head rest was repositioned to serve as a pillow, and the air conditioner was cranked all the way up and set at the LO setting. It was like getting into a meat locker and my gas tank, which I just filled, was down nearly a quarter of a tank. A very bad experience. More