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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
393 Reviews

393 Reviews of AutoNation Toyota Spokane Valley - Service Center

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September 16, 2021

AutoNation Toyota in Spokane provided excellent service. They always do! Friendly and prompt! The manager reviewed my service and my invoice in detail. Again, excellent service! More

by lenzickler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
Sep 17, 2021 -

AutoNation Toyota Spokane Valley responded

Lenzickler, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2021

Very friendly service advisor. Fast check in. Car donjon time, and necessary work fully explained More

by marobosk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Merkle
Sep 17, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 14, 2021

I use Matt as my service advisor. He is careful not to up-sell service work. I had a problem that was compounded by another dealer. Matt and the service manager got it resolved so that I left as a satisfi More

by Beng
Recommend Dealer
Yes
Employees Worked With
Matt, Service manager
Sep 16, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 13, 2021

We have always been treated with the utmost respect. Our service advisor answered all of our questions completely. More

by Slsteve47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Sep 16, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 13, 2021

Had to take my new RAV4 Hybrid for first inspection. I didn’t have any feedback from service department so I don’t know what they did other than what they wrote in paper. They didn’t even wash it as some More

by ramonrperezv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
IDK
Sep 16, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Spokane Valley. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (509) 850-9359 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 06, 2021

I was very pleased with the Toyota AutoNation service center. They were on time, courteous, and very helpful in showing me a couple of features on my car. They rotated my tires in a timely fashion, and More

by Mescar48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall his name, but he was great.....
Sep 09, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 05, 2021

Payed for tires to be rotated and they didn’t Just go Payed for tires to be rotated and they didn’t Just go the run around and no refund Also they don’t give military discounts any longer More

by lwork02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lazy
Sep 08, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Spokane Valley. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (509) 850-9359 -- we hope to hear from you soon.

August 31, 2021

Dave my favorite service person met me at the door. But today I was working with Jeff. Jeff checked me in and started the work. The service took exactly how long he said it would. More

by colleen.g.anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and Jeff
Sep 04, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 27, 2021

I have purchased 2 vehicles from Autonation Toyota. 1 pre owned and one new. Normaly buying cars is not a pleasant experience due to the games that are played. But autonation kept the games to a minimum and More

by Jason.spinden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't catch their names
Sep 04, 2021 -

AutoNation Toyota Spokane Valley responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

August 26, 2021

Matt and Dave r great service men plus u need more help so not so overwhelmed More

by Not
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and dave
Aug 31, 2021 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! If you ever need help, just give us a call. Happy motoring!