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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.2
397 Reviews

397 Reviews of AutoNation Toyota Spokane Valley - Service Center

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February 22, 2022

When I go to get my Rav 4 worked on they are always friendly to me and my service dog offering water for him. Great employees More

by cnelson7418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Johnson
Feb 24, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 18, 2022

The service advisor remained constantly in touch while we worked through a perplexing problem on my car More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Feb 22, 2022 -

AutoNation Toyota Spokane Valley responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 14, 2022

The service at the dealership was great, however I was not im[fessed with the cleanliness at this visit. I was there at the 8am opening and noticed brown spill pots on the side table in the waiting area. More

by robyngl51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Feb 17, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (509) 850-9359 to discuss what we can do to help.

February 13, 2022

David Merkle is awesome he makes my service great, never presses for more than I can pay. More

by ccookxsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Feb 16, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 11, 2022

Great people. Poor accounting system requires Great people. Poor accounting system requires excessive time and paperwork for simple things. OK, I'll add words to get over the minimum require More

by fbechtel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave in service and Mike in parts
Feb 16, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (509) 850-9359 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

February 08, 2022

Buying my new truck was effortless. The dealership worked hard to get me the type of truck I wanted. I just completed my 4th vehicle service & I was able to get quick appointment, with friendly efficient ser More

by tedelbrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry. I don’t recall the service gentleman s name, but he provided 5 star, courteous service.
Feb 11, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 07, 2022

They did such a great job with detailing that my 4 runner looked like new, Better than when I bought it used in Butte, MT. More

by Ravenritzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike Royce
Feb 10, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 07, 2022

Took my 2021 Toyota Tacoma in for its 6 month - 5,000 mile service. Didn’t have but about half that many miles, but want to keep up on the required service intervals. Appointment was set a while back s More

by rickyzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Feb 10, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Spokane Valley. Thank you, and have a fantastic day!

February 06, 2022

I will always schedule with David, he is the most sincere, honest and genuine service man I've had the privilege to do business with. We've been bringing our Toyota here for 7 years! More

by Angelakit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Feb 08, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 03, 2022

Good service, gas tank needs replaced along with fuel pump. My wife took it in and she said it went very well. More

by hick33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember,
Feb 07, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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