AutoNation Toyota Spokane Valley - Service Center

David was very helpful and posesses excellent communication and customer relation skills. He was excellent to work with and I will name request him on my next service visit to AutoNation Toyota. communication and customer relation skills. He was excellent to work with and I will name request him on my next service visit to AutoNation Toyota. More

Mike Royce was fabulous to work with and I feel very comfortable returning for future vehicle maintenance. comfortable returning for future vehicle maintenance. More

I did not get an explanation of the service I was getting. I knew I was there for my transmission service but wasn't informed on the process after asking. While I was there I was informed of a open r getting. I knew I was there for my transmission service but wasn't informed on the process after asking. While I was there I was informed of a open recall. That was also taken care of. I recived a missed call while I was in an appointment, tried to call back with no answer. Finally about 5:30pm I went down to pick up the car I dropped off at 10:30am. I was told they tried calling and left several messages to which I never received. I asked about the information on the paper work and they just said "yeah, it's all on there". I was asking about what was on there and felt shooed away. Only reason I came to this location is because I wanted to stay with the brand. Will not be returning. More

When I visit, the waiting area is always clean and well organized. Service staff always informative and friendly. organized. Service staff always informative and friendly. More

AutoNation Toyota has always done a great job on my vehicles. They do services in a timely manner and are very professional. vehicles. They do services in a timely manner and are very professional. More

My appointment was a 8 a. m. 3/17/22. I arrived five minutes before 8a.m. At about 9:20 a.m. I was advised that I needed new window wipers front and rear on my Rave 4. I left m. 3/17/22. I arrived five minutes before 8a.m. At about 9:20 a.m. I was advised that I needed new window wipers front and rear on my Rave 4. I left Auto Nation at 9:55 a.m. I think 1 hour and 55 minutes is too long for an oil change and wipers replacement. I was also told that I needed to change out my front and rear differential fluids for a total nearing $300 total. That I passed on as at only 68,000 miles (+/-) I have never, ever had to replace my differential fluids at that low mileage. I think that next time I need to get an oil change I will shop around. $120.61 is a bit high for these services. The staff was very nice and I have no complaint about any person I dealt with. More

Very nice service experience as usual I don't have fifteen words to say to you fifteen words to say to you More

Always great service very attentive. Always get me in quickly and back on the road. Always get me in quickly and back on the road. More

I had my car clay barred and waxed, the paint was faded. My car looked brand new and they also retried my foggy headlight for free My car looked brand new and they also retried my foggy headlight for free More

Your service was great. I was early and Matt was at lunch so Christian was my service manager. He did a excellent job taking care of me. I am handy cap and Matt was not hel I was early and Matt was at lunch so Christian was my service manager. He did a excellent job taking care of me. I am handy cap and Matt was not helpful on finding my car.Hope I get Christian on my next visit. More