Back

AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.2
397 Reviews

397 Reviews of AutoNation Toyota Spokane Valley - Service Center

Sort by
April 01, 2022

Good service, good prices, on time. Service advisor is helpful. Offers a wide range of services. More

by phillipkau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matt keller
Apr 05, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2022

I made an appointment for my Toyota for an oil change. It took 2.5 hrs. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Apr 04, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Michelle, we appreciate you taking the time to respond. The staff at AutoNation Toyota Spokane Valley take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (509) 850-9359 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 31, 2022

They were very friendly and helpful both on the phone and at the dealership. They had our car done early and called us to pick it up. More

by chaslhorwath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 04, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 29, 2022

I arrived on time for my scheduled maintaince on my car. I was greeted promptly and my car was finished in less than an hour. Good work. More

by jmhollen03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gaunt
Apr 02, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 28, 2022

Good shop, pretty busy so you'll want to make an appointment. Waiting area, coffee etc More

by Del
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 28, 2022 -

Del responded

This seems to be a good place for service. Staff is friendly and helpful.

March 28, 2022

Great service, adviser got me in quickly they cleaned the inside of my car and had me out in less then and hour. More

by Curtis p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 01, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Curtis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 26, 2022

Great service as always! ! Matt Keller is a gem - the only service writer I deal with and always comes through!! The guys in the shop did a great job and were very thorough! I More

by mhirst329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Mar 29, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 26, 2022

Disappointing, it took nearly 30 minutes to check in and 3 hours to perform a 6 month service (while I waited). No oil change, but a recall software regrogramming, but ridiculously slow Sri. More

by 09.ends.wily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 30, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

March 26, 2022

Always Great Service? Matt always me know whats happening with my vehicle and when it will be done. More

by M Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Mar 29, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

March 25, 2022

I recently signed in for a LOF on line and it couldn't have gone any easier. My car was ready when promised and I was treated well by a very professional service advisor, Dave, through the whole process. More

by Ron Gill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Merkle
Mar 30, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Ron, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

...
33
...