Back

AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
393 Reviews

393 Reviews of AutoNation Toyota Spokane Valley - Service Center

Sort by
March 28, 2022

Good shop, pretty busy so you'll want to make an appointment. Waiting area, coffee etc More

by Del
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 28, 2022 -

Del responded

This seems to be a good place for service. Staff is friendly and helpful.

March 28, 2022

Great service, adviser got me in quickly they cleaned the inside of my car and had me out in less then and hour. More

by Curtis p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 01, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Curtis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 26, 2022

Great service as always! ! Matt Keller is a gem - the only service writer I deal with and always comes through!! The guys in the shop did a great job and were very thorough! I More

by mhirst329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Mar 29, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 26, 2022

Disappointing, it took nearly 30 minutes to check in and 3 hours to perform a 6 month service (while I waited). No oil change, but a recall software regrogramming, but ridiculously slow Sri. More

by 09.ends.wily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 30, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

March 26, 2022

Always Great Service? Matt always me know whats happening with my vehicle and when it will be done. More

by M Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Mar 29, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

March 25, 2022

I recently signed in for a LOF on line and it couldn't have gone any easier. My car was ready when promised and I was treated well by a very professional service advisor, Dave, through the whole process. More

by Ron Gill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Merkle
Mar 30, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Ron, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2022

David was very helpful and posesses excellent communication and customer relation skills. He was excellent to work with and I will name request him on my next service visit to AutoNation Toyota. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Mar 28, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Rich, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 22, 2022

Mike Royce was fabulous to work with and I feel very comfortable returning for future vehicle maintenance. More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Royce
Mar 26, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Cheryl, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

March 22, 2022

I did not get an explanation of the service I was getting. I knew I was there for my transmission service but wasn't informed on the process after asking. While I was there I was informed of a open r More

by No Thanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
188 Matt Keller
Mar 26, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 21, 2022

When I visit, the waiting area is always clean and well organized. Service staff always informative and friendly. More

by pstokes0214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor.
Mar 25, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

...
33
...