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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
393 Reviews

393 Reviews of AutoNation Toyota Spokane Valley - Service Center

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April 21, 2022

Great staff. This is a great dealership to get your car and then have them maintain it. More

by widderdumpty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, David
Apr 24, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

April 21, 2022

Outstanding service from David! He was concerned that I keep my Tacoma in top top running shape! Great communication! More

by bsale4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Apr 24, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Toyota Spokane Valley! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2022

The salesman Ryan Solorzano was honest and forthright and answered all our questions; we’d be extremely comfortable purchasing another vehicle from him in the future. The dealership was clean and efficient More

by geoffwellein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry…it was the service technician and I don’t have his name…but the service visit itself went well and was uneventful.
Apr 24, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2022

Outstanding staff and we always feel welcome. Wait time was about average. Our vehicle was close by after service. More

by darrelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Apr 24, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 18, 2022

We always get good service through autonation on our truck. That's why we always go back. We also like our service advisor he is very knowledgable. More

by Shonnatwa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
knowledgeable. Merkle
Apr 21, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 15, 2022

I have always had great service at Autonation Toyota in Spokane. The people are courteous and have my car done quickly. Their prices are compatible also. More

by Fppthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gaunt
Apr 19, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us, Fppthompson! If you need more help, our team is available to talk -- safe travels!

April 14, 2022

Service advisor very friendly, courteous, and professional. Informed me early on and throughout the process on estimate to service and repair as well as when status changes. Awesome service More

by Gcarroll2336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Royce
Apr 17, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

Arrived early, had to wait to talk to the service advisor. Was told it would be one to one and a half hours for an oil change. It was over two hours for an oil change! The car wasn’t cleaned which is More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Apr 14, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Brian, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9359. We hope to hear from you.

Apr 15, 2022 -

Brian responded

I called the number supplied and couldn’t reach an extension or an operator. It just kept sending me to the same menu options, none of which was either the general manager or customer service. Still not instilling confidence.

April 11, 2022

I highly recommend Autonation Toyota for sales & service. My recent visit was due to a shattered moonroof. Christian was my service advisor. He and the rest of the staff were friendly, quick to help, answ More

by SalliC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Apr 14, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Sallic, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

April 11, 2022

The service recomendations are not readable, they should be computer generated so people can read what services their car is needing. More

by Kdsyra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 14, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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