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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
393 Reviews

393 Reviews of AutoNation Toyota Spokane Valley - Service Center

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November 15, 2023

They were professional and very helpful with my car and special needs. I would recommend them to anybody More

by bcofield.50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 18, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

November 15, 2023

Dealer did the job on time, our car was beautifully clean and all work was done well. AutoNation Toyota is the only place I take my place for work. More

by kandfinsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kelly
Nov 18, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 14, 2023

Very cortious, professional, proficient, and congenial. A pleasure to do business with. I would do business with them again. More

by samuelcompogno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the young ladies name in the service department.
Nov 16, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us! We hope to see you soon!

November 05, 2023

I had my Rav 4 serviced. Service was quick and people were friendly. Cost was reasonable. More

by dajohn68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 07, 2023 -

AutoNation Toyota Spokane Valley responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

They tell you 35 minutes for their express lube and 1 1/2 hour later you get your car back. The place was chaotic with new furnishings being set up. I don’t appreciate being told an incorrect wait time. I wi More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Merkle
Nov 03, 2023 -

AutoNation Toyota Spokane Valley responded

Hi Tony, we are deeply disappointed by your experience at AutoNation Toyota Spokane Valley. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

October 31, 2023

My Tacoma needed service, tires, and ,as it turned out, rear brakes. I had to leavae my vehicle overnight, and Jaimie made arrangements for a rental, so I could come home. She also called me at home to More

by stjoebait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Burns
Nov 02, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

I believe in my service advisor, Matt. Even though I did not purchase my Toyota Highlander at Auto Nation Spokane Valley, it is a great service department, which has knowledge, trusted st More

by rickavery2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Nov 02, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 22, 2023

Great customer service. Very upfront on costs and actually saved me money below quoted price. Definitely recommend them for all you Toyota service needs. More

by njpitner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 24, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

October 21, 2023

I have a Prius with almost 90k miles that I purchased certified used at 30k. I only service my vehicle at Autonation Toyota Spokane Valley because I trust their work and usually have discount coupons to More

by Laura900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 23, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 20, 2023

Clean and bathroom are very clean nice to have snacks to eat on while you wait for your vehicle to get done More

by snowbaby35us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not a clue
Oct 22, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

Oct 24, 2023 -

snowbaby35us responded

The service was very slow for me. I arrived at noon which I know I was early but my car appointment was at 12:40 pm and I left there at 3 pm with no one came to talk to me about my car sent me a text message that someone was coming to talk to me.