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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
393 Reviews

393 Reviews of AutoNation Toyota Spokane Valley - Service Center

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June 01, 2022

Never had the parts for my oil change when I have scheduled the appointment in advance. Took three hours for an oil change. Service man was polite and tried to help but this is my third oil change o More

by ssmithbros
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
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Jun 02, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9359. We hope to hear from you.

May 28, 2022

Service staff was very nice and knowledge, explain the service needs, recommends but not pushed More

by hunghuonglam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keller
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May 30, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Spokane Valley! Drive safe, and we'll see you on the road.

May 27, 2022

Service dept. My vehicle was finished in a timely manner. Service advisor was very helpful. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
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May 29, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Richard, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 22, 2022

They finished early and that made it a great service. The service was to clear a code that should not have come on. They rotated the tire which are wearing nice More

by bhighley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unkown
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May 23, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 20, 2022

Good communication. Vehicle was done close to when promised. Competitive pricing. Online appts are handy. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
May 21, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Sue, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 19, 2022

All service work was done and very timely. I have all service work done at AutoNation. More

by brbosaaen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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May 20, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2022

As I was called into work early the service dept sped up my service to get going as quick as possible. Job well done. More

by jhenson4352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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May 22, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 13, 2022

Dave was friendly and helpful and gave me a discount. It was a nice experience. More

by idnac1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
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May 16, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 08, 2022

The dealership for the most part is great. I would have been happier if the charge for just looking at the problem was either less or they didn't charge for it at all. More

by Mitzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Parnell
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May 10, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

May 04, 2022

Friendly service. Finished when promised. I have used AutoNation Toyota service for many years. I wouldn’t keep using the service if it wasn’t great. More

by Mealbers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt and another young man.
Report | Print
May 07, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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