AutoNation Toyota Spokane Valley - Service Center

Service was excellent! We dropped my 4Runner off around 8:30am and were told pickup would most likely be around 3:00-4:00pm that day. We received a call 2 hours later sayin We dropped my 4Runner off around 8:30am and were told pickup would most likely be around 3:00-4:00pm that day. We received a call 2 hours later saying it was done by 11:00! Mike Rice & the other gentleman (Can't remember the name) were VERY helpful. Look forward to going back. More

At my last visit, I waited 20 minutes past my appointment time for someone to even acknowledge my presence. Then I waited an additional 4 hours for an oil change. If that wasn't bad enough, they tried to c time for someone to even acknowledge my presence. Then I waited an additional 4 hours for an oil change. If that wasn't bad enough, they tried to charge me for my oil change even though I had a free one. When I pointed it out it took an additional 10 minutes to fix the paperwork. I left with such a bad taste in my mouth. More

We took our RAV4 in for its annual service, and as always we were treated wonderfully. They are so quick and efficient, and during the service, they noticed a couple of things that needed attention so they c we were treated wonderfully. They are so quick and efficient, and during the service, they noticed a couple of things that needed attention so they checked with us and we gave them the ok. What I love most about Autonation is the care and attention they give to their customers and our vehicles. I highly recommend!!! More

Very gracious staff! Service was expedient and they even washed my car!!! :) I was in for a recall and as far as I know the problem has been fixed. Service was expedient and they even washed my car!!! :) I was in for a recall and as far as I know the problem has been fixed. More

Took my Camry for a noise talked to the service writer Matt he explained what they will do went and picked up my car he let me know nothing needed to be changed or fixed at that time he was very knowledge Matt he explained what they will do went and picked up my car he let me know nothing needed to be changed or fixed at that time he was very knowledgeable and very respectful More

This was my service appointment at Auto Nation in Spokane Valley, WA. The service advisor was polite and offered any check points of concern free of charge with follow up at the end. He was extremely profe Valley, WA. The service advisor was polite and offered any check points of concern free of charge with follow up at the end. He was extremely professional. All costs were identified on the bill, which I appreciated due to the local Lexus dealership using a “miscellaneous charge” box to pad my service appointments. I will return to this dealership and leave the Lexus dealer behind. More

From making my appointment to completion of my servicing there was the most respect. Had my appointment scheduled. I was kept informed. The special I saw in my email were honored. The waiting room was comfo there was the most respect. Had my appointment scheduled. I was kept informed. The special I saw in my email were honored. The waiting room was comfortable and clean. Thank you Auto Nation…. More

Dick, my service advisor, was fantastic! He communicated very well, was accurate, helpful, and had a great attitude! He communicated very well, was accurate, helpful, and had a great attitude! More

Thank you for the great service and reminding me of future recommended services! Enjoyed the atmosphere while waiting and offer of transportation! Christian kept me update on status and was very consi future recommended services! Enjoyed the atmosphere while waiting and offer of transportation! Christian kept me update on status and was very considerate of my visual disability! More

I always get great service from the service department when I am there every time. when I am there every time. More