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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
393 Reviews

393 Reviews of AutoNation Toyota Spokane Valley - Service Center

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August 30, 2022

It was easy to find, all the staff I encountered were friendly and professional and the waiting area was clean and comfortable More

by Pat.rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Sep 03, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Pat, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 29, 2022

service staff is courteous and professional. Had an oil change, and have prepaid for oil changes when I purchased the vehicle. Was charged extra for the tire rotation, whereas the toyota deale More

by michaelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael royce
Sep 03, 2022 -

AutoNation Toyota Spokane Valley responded

Thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 27, 2022

service dept did good job, they are fast, didn't wait that much. The only thing is that the electronic appt system by phone number was not working and I had to call. I called a lot!!! 3-4 days that even More

by Shean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
Aug 31, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Shean, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (509) 850-9359 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 26, 2022

Jamie in the service section was extremely helpful, and knowledgeable. She will be the reason my wife and I will continue to be customers at Auto Nation Toyota Spokane Valley. More

by Hipes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Aug 30, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jamie here at AutoNation Toyota Spokane Valley! Feel free to stop by if you ever need any more help.

August 26, 2022

The people were kind. It took almost 2 hours to do a tire rotation and patch a hole in a tire. More

by DRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 31, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 25, 2022

They went above and beyond, checking everything before my long trip. Certainly gave me piece of mind that my Toyota would make the trip without any hiccups More

by Lizwyatt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 31, 2022 -

AutoNation Toyota Spokane Valley responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 25, 2022

I have always liked going there, very easy to talk with and I will always go back. More

by Lrs.ejs7882ejs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay, Parnell, a lady with no name tag
Aug 31, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2022

Came in for the first oil change and tire rotation. As usual I received great service and it was done quickly. I also appreciate the nice waiting area and the clean restrooms. Have been a Toyota fan More

by rickyzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cane
Aug 24, 2022 -

AutoNation Toyota Spokane Valley responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 17, 2022

Very friendly service. Answered all my questions. Very thorough explaining what is being done to my car step by step. God Bless you. More

by Agape9117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Merkle
Aug 23, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2022

Took the vehicle for service at Autonation Toyota in Spokane Valley. Was greeted and assisted by a young lady even before my scheduled time. She found the correct person who I needed to speak to which w More

by agui.feds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and unknown lady
Aug 23, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Toyota Spokane Valley! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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