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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
393 Reviews

393 Reviews of AutoNation Toyota Spokane Valley - Service Center

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October 26, 2022

Easy to make the appointment. Jeffrey kept me informed as to what was going on. They found a small problem that needed to be taken care of and did it in less time than they expect More

by wfitz73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cane
Nov 02, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 25, 2022

Things were very pleasant and timely. People were friendly and helpful. I will definitely return in the future. More

by hope.shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 24, 2022

It was easy to set up an appointment and they were efficient as well as helpful. More

by Sledgesj 2020
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 24, 2022

I only take my car to this. dealer for service. I'm happy with the service they do. More

by Kuailxing
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service person was pleasant
Nov 01, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 19, 2022

Fixed my sequoia seems great. Was not ready during timeframe. Some petty behavior by service advisors. I don’t want to hear other people get blamed on why I can’t pay and leave. More

by Vince Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Michael, Lisa Parasrami
Oct 24, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Vince, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

Oct 24, 2022 -

Vince Thomas responded

I will reach out

Oct 24, 2022 -

Vince Thomas responded

Tried call you were not in Monday. 916 296 1920. Ty

October 18, 2022

They were able to get my car in right away and gave me a call the next day with an update. They were friendly and upfront with costs. Thank you Jamie! More

by Oyoung94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaimie
Oct 24, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 15, 2022

I did 105000 miles check. The person that waited on me was good…I mentioned I needed a low cost bill. He didn’t try to convince me into any speedy maintenance at this time. More

by ssaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
.?David
Oct 19, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 14, 2022

Just had my vehicle services for maintenance required, turns out it was for the replacement of the cabin and engine air filter, service completed (included tire rotation). Notice engine idle was not the a More

by Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 19, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Tundra, we are deeply disappointed by your experience at AutoNation Toyota Spokane Valley. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

October 13, 2022

Good service, had a scheduled appointment to check maintenance required message. Only complaint is the amount of time it took for the service( cabin filter replacement and tire rotation), 1.5 hours an More

by Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, burns
Oct 18, 2022 -

AutoNation Toyota Spokane Valley responded

Hi Tundra, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

Oct 20, 2022 -

Tundra responded

I would request that the discount of 15% be included in my next schedule service. Thank you

October 13, 2022

Very pleasant service experience! Was checked in quickly and kept informed of service needed and how long it would be. My car was brought right to the door for my disabled husband. Mu More

by olsonrg1sj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Oct 18, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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