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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
393 Reviews

393 Reviews of AutoNation Toyota Spokane Valley - Service Center

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December 13, 2022

My only gripe is that the service department might want to offer to replace the tire pressure sensors when putting new tires on a vehicle that uses the sensors. More

by vlabrucherie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uncertain
Dec 16, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

Always such great friendly service from the service department. They always work hard to get my Tacoma in and out of service as quickly as possible. More

by Green4urhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Royce
Dec 13, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2022

I took my Highlander here for an oil change since I had a coupon and decided to get my winter tire change over done as well. Mistake#1. I didn’t realize that they charge for a$20 “rotation fee” for the swap More

by Tlopez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Dec 12, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9359. We hope to hear from you.

December 08, 2022

They are always very pleasant and professional. I would recommend them to anyone I know More

by Wellscabin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 09, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 08, 2022

only wished i was advised in person on tire condition. Received an email several days later More

by winsor84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Dec 12, 2022 -

AutoNation Toyota Spokane Valley responded

Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. AutoNation Toyota Spokane Valley

December 08, 2022

Auto Nation Toyota got me in for repair quickly, and found problem that 2 other mechanic dealers did not! They are the Pro's of the best mechanic's. More

by dellammon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Merkle
Dec 12, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your kind words and this wonderful review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 08, 2022

Service was fast, I was early, and they took me right in friendly people, felt valued, waiting was Pleasent loved the coffee bar was disappointed they hadn't plowed and I got stuck in driveway More

by bjfbees4cows52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schwebs
Dec 12, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, it means so much to us that you chose our dealership! Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. AutoNation Toyota Spokane Valley

December 03, 2022

Our service advisor Michael Royce was great He advised us that our Toyota wasn’t due for a service yet. We appreciated his honesty. Everyone at the dealership was very helpful. Best dealership We’ve eve More

by Foxjames207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Royce
Dec 05, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 02, 2022

i like the survice i get. matt is great and always meets my needs when i get my truck surviced More

by sonya111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
matt
Dec 04, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2022

Got in out in less time than quoted I’m always pleased with the work done More

by gcarpen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Dec 01, 2022 -

AutoNation Toyota Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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