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AutoNation Toyota Spokane Valley - Service Center

Spokane Valley, WA

4.3
393 Reviews

393 Reviews of AutoNation Toyota Spokane Valley - Service Center

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January 18, 2023

Great service representative he helped to let me know every step of the process and called to fill me in as well More

by bwendel2723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Keller
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Jan 22, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Spokane Valley

January 13, 2023

Jamie is fantastic, quick and thorough. She lets you know everything you need to and explains it. More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Burns
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Jan 18, 2023 -

AutoNation Toyota Spokane Valley responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 13, 2023

Everything seemed fine, all my questions were answered to my satisfaction . The overall bill seemed high More

by Millsds
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Report | Print
Jan 18, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

January 12, 2023

We have had a positive experience each time we have visited friendly courteous customer service More

by carron1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Merkle
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Jan 17, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 05, 2023

I sent an email to Matt the service representative and canceled the appointment. I tried to cancel using the Ranger system and there was no option to do so, More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jan 06, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.

December 29, 2022

Haven’t felt like this dealership is up front about prices, payments. Probably would not buy a car from here. More

by Ljp1851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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Jan 02, 2023 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (509) 850-9359 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 27, 2022

Davis was excellent. He walked me through all the services done to the car and what he recommended to be done on the next visit. He put in some information about reques More

by jfayant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Dec 29, 2022 -

AutoNation Toyota Spokane Valley responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Spokane Valley

December 21, 2022

Matt has always treated me with the upmost respect and professionalism. He is extremely knowledgeable and thorough representative of Toyota. Shuttle driver was personable and careful winter driver.Unf More

by vtchoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Keller
Report | Print
Dec 23, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2022

Everyone was friendly and helpful throughout my entire time there during my oil change service there. More

by Gilsellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
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Dec 22, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 13, 2022

Had a headlight out in my truck, the service advisor Dave got my truck fixed and back on the road super quick… great place for service.. Definitely recommend.. Thank you … More

by Biskit509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Dec 16, 2022 -

AutoNation Toyota Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

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