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AutoNation Toyota Spokane Valley - Service Center
Spokane Valley, WA
403 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
403 Reviews of AutoNation Toyota Spokane Valley - Service Center
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September 12, 2025
Easy to get in and out. Loved the coupon in mail. Quick service. This time they forgot to reset the car needs maintenance notice but drove right back in the service check Loved the coupon in mail. Quick service. This time they forgot to reset the car needs maintenance notice but drove right back in the service check in and they fixed it but I did have to pull over and reset it to my phone Like the ease of doing business with them More
by gmabuggy
Employees Worked With
John, Jake, didn’t get the last guys name
August 29, 2025
Mr. Tim presents appropriate questions, listening to our answers about the service we desire for our vehicles. After the maintenance is completed, he briefly shows the where work is detailed on the invoice. answers about the service we desire for our vehicles. After the maintenance is completed, he briefly shows the where work is detailed on the invoice. Our Camry and RAV4 continue to be reliable. After the 100,000 mile service was performed on the Rav I enjoyed smoother accelerations; well done. More
by Donald Bowen
Employees Worked With
Tim
June 13, 2025
Service at the dealership can be hit or miss. This last time I reached out twice to be able to finally get an appointment for a warranty issue on a tire. When I showed up, they had no record of t This last time I reached out twice to be able to finally get an appointment for a warranty issue on a tire. When I showed up, they had no record of the appointment and did not have the part. The team rallied and treated me well once I was there, offering me a solution that worked even if not preferred. More
by larsgilberts
Employees Worked With
Tim, Dan, ???
April 23, 2025
Service appt confirmation text/email did not include the special rate for the oil change that was advertised on company webpage. Appt was made through the link on webpage advertising special price. I call special rate for the oil change that was advertised on company webpage. Appt was made through the link on webpage advertising special price. I called ahead of appt to verify the rate and if proof of special pricing was necessary. I was told no coupon proof was needed. When I arrive at appt time I was told that I needed proof of special coupon rate and had to to another web search on my phone to demonstrate the special rate advertising. Service took almost 2 hours for scheduled oil change. After leaving dealership I noticed a different oil (conventional) from that advertised (synthetic) was listed on invoice as being put in vehicle. I called the dealership to enquire what was actually put in the vehicle. Representative could not verify and stated he would call me back after checking with technician. By 1PM the next day no phone call had been received and I had to take an hour out of my day to drive to the dealership in order to resolve the issue with the invoice information. More
by spartan70
Employees Worked With
Don't recall
